Job summary
Employer heading
Clerk Typist - Dental Hospital
Band 2
Job overview
This is an excellent opportunity to join our high quality service which we provide at the Dental Hospital which is built on excellent teamwork and outstanding customer care given to our patients. This is proven with our Dental CQC rating of Outstanding.
We are seeking a highly motivated individual who can work effectively using their own initiative as well as being part of a team. The candidate will be someone who has excellent organisational skills, energy, drive, optimism and determination to meet all of the challenges they face.
If you’re someone who inspires those around you, enjoys a challenge, is a true ‘team player’ then this is the job for you.
Ideally the ability to transcribe complex digital dictations, have knowledge of medical terminology would be an advantage.
Main duties of the job
The successful candidate will help to support other admin team members, working closely together to fulfil appropriate timescales of turnaround of workload in providing typing of clinical letters from audio transcriptions, locating and dealing with reports, filing of correspondence and meeting the administrative needs of the department.
The candidate will also work with clinical and non-clinical colleagues to deliver the best experience possible for our patients. This will mean working closely together to fulfil appropriate timescales of turn around of workload and meeting the administrative needs of the department.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Twitter - @LUHFTcareers
Detailed job description and main responsibilities
Main duties of the job includes:
Type dictation from audio transcription of clinical correspondence and documentation. Answering telephone.
Ensure all outgoing post is sent out timely and accurately
Assist the directorate in providing quality administrative support to the clinical teams.
Accurate and timely input of basic data as required
Filing of test results appropriately in a timely manner.
Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients.
Retrieve, collect and book out case-notes as required.
Work with managers and administrative staff to review working practices, ways of working and find solutions to problems
Work with team leaders/secretaries/managers to improve quality and range of services, with resources being managed according to agreed policies and procedures.
Please see job description and person specification for more details.
Person specification
Education/Qualifications
Essential criteria
- Educated to GCSE/O Level standard/equivalent
- RSA/OCR Level I or equivalent
- Word Processing/Audio typing Skills
Desirable criteria
- Knowledge of medical terminology
Experience
Essential criteria
- Excellent I.T. skills with knowledge and experience of all Microsoft office packages
- Experience of office procedures
Desirable criteria
- Previous experience of within NHS
Skills/Ability/Knowledge
Essential criteria
- Excellent communication skills
- Able to use own initiative and manage/prioritise own workload
- Self motivated and able to work with limited supervision
- Ability to accurately maintain computerise and manual filing/documentation system
- Ability to work as part of a team
- Ability and willingness to undertake further training as required
Desirable criteria
- Knowledge of internal PAS system
Other
Essential criteria
- Understanding of confidential nature of role and awareness of Data Protection Act
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joan Cain
- Job title
- Administration Services Manager
- Email address
- [email protected]
- Telephone number
- 0151 706 5001
List jobs with Liverpool University Hospitals NHS Foundation Trust in Administrative Services or all sectors