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Job summary

Main area
Pharmacy Technician
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-DSS-224-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree University Hospital
Town
Liverpool
Salary
£38,682 - £46,580 per annum
Salary period
Yearly
Closing
24/08/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Deputy Lead Pharmacy Technician Dispensary Services

Band 6

Job overview

Are you an ambitious pharmacy technician looking for a new and exciting challenge? This is a rare opportunity for an experienced pharmacy technician to utilise their management and leadership skills, to help lead and develop dispensary services at Liverpool University Hospitals NHS Foundation Trust (LUHFT) on our Aintree site.

The dispensary is a busy, fast paced environment and you will be responsible for the day to day efficient running of the dispensary, the completion of rotas and the supervision and training of staff.

We are looking to appoint a confident and competent technician who can demonstrate effective leadership skills, and who is looking to progress their career to manage the dynamic and friendly dispensary team. The successful candidate will be provided with all the relevant training and support and ample opportunities to allow personal growth, and career progression.

You should be a motivated and positive individual who can lead and contribute to outstanding pharmacy services, and have excellent customer and communication skills, be a strong team player, be flexible to change and have confidence to effectively liaise with other health care professionals in a hospital setting.

If you are interested and have what we are looking for, please  get in touch and organise a visit to our department.

Main duties of the job

The post holder will support and deputise for the Lead Pharmacy Technician – Dispensary Services in developing and evaluating the Dispensary services in line with the vision for excellence in healthcare.

Manage and develop the team of Technical and support staff in the dispensary and other pharmacy staff who provide the service to internal/external customers in accordance with all national and regional guidelines.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

 For roles at Liverpool Women’s, visit their careers page.

Detailed job description and main responsibilities

Co-ordinate the work, ensuring safe use of equipment using technical expertise and supervise the day-to-day operational running of the dispensary.

Develop and manage the training of all grades of staff involved in dispensing in conjunction with the Lead Pharmacy Technician Education and Training.

Co-ordinate the day-to-day provision of the technical and support pharmacy service in the dispensary, ensuring the accurate and efficient dispensing of medicines in a timely manner: including controlled drugs and unlicensed medicines in accordance with national guidance.

Ensure that all new staff are provided with training on the systems involved in the dispensing process.

Audit and monitor the activity of operational service delivery and report to the Lead Pharmacy Technician – Dispensary Services at regular intervals.

Ensure compliance with medicine storage and the safety and security of medicines in the dispensary.

Person specification

Qualifications

Essential criteria
  • NVQ LEVEL 3 in Pharmaceutical Sciences / BTEC in Pharmaceutical Sciences or Equivalent
  • Professional registration with the General Pharmaceutical Council
  • Accuracy Checking Technician qualification
Desirable criteria
  • NVQ / A1 workplace assessors qualification
  • Management qualification

Experience

Essential criteria
  • Significant previous experience and knowledge of working in a hospital pharmacy
  • Line management experience
  • Excellent working knowledge of hospital pharmacy services led by technicians
  • Experience in delivering of education and training of other staff
Desirable criteria
  • Experience of change management and/or project work that influenced change
  • Experience of handling conflict including concerns raised by patients or staff
  • Involvement in service audit
  • Contribution to SOPs and report writing

Knowledge

Essential criteria
  • Knowledge of Medicines Management and relevant legislation and policies
  • Demonstrate an understanding of current pharmacy and NHS issues
  • Excellent analytical and problem-solving abilities
  • Knowledge of pharmacy computer systems
  • Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines

Skills

Essential criteria
  • Excellent written communication skills
  • Excellent verbal communication skills
  • Skilled in problem solving and decision making
  • Excellent interpersonal and customer service skills and ability to negotiate and deal with complaints in the first instance
  • Ability to deal with constant interruptions to provide advice and ensuring effective communication to ensure pharmacy provides a good service to all customers
  • Ability to guide senior Pharmacy Technicians with training, supervision, and mentoring.
  • Proactively provide suggestions, ideas and solutions for service improvement
  • Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)

Other

Essential criteria
  • Accurate and methodical –good attention to detail
  • Enthusiasm for the role
  • Role model and lead by example – positive and optimistic and able to inspire the team
  • Ability to motivate self and others
  • Ability to work alone and as a team member
  • Able to give feedback constructively and deal with issues sensitively
  • Good leadership skills and able to use initiative
  • Be punctual, flexible and assertive
  • Ability to carry out moderate to intensive physical effort throughout the working day and carry out concurrent activities including climbing ladders, stretching, bending and standing for long periods of time.
  • Ability to multitask and change from one job to another frequently, working alone and as a team member
  • Mandatory Continuous Professional Development to maintain fitness to practice

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sharon Leahy
Job title
Lead Pharmacy Technician Dispensary Services
Email address
[email protected]
Telephone number
0151 529 2219
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