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Job summary

Main area
Radiology
Grade
Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
287-DTC-243-26
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree University Hospitals NHS Trust
Town
Liverpool
Salary
£57,528 - £64,750 per annum
Salary period
Yearly
Closing
25/11/2026 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Clinical Governance & Quality Lead

Band 8a

Job overview

 Band 8A Clinical Governance & Quality Lead

Monday - Friday - 08:30 - 5:00 pm - 37.5 hrs per week

The Imaging Clinical Group is looking for a passionate and dedicated Clinical Governance & Quality Lead to be the lead specialist in clinical governance, risk management and complaints management for the Clinical Group across all UHLG sites.  

The successful candidate will be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the senior management team in investigations and the associated responses.

Main duties of the job

To be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the Associate Director of Operations in investigations and the associated responses. 

Working for our organisation

NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.

We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.

We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year.  The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

Please see attached copy of the Job Description and personal specification for the post of Clinical Governance & Quality Lead 

Person specification

Qualifications

Essential criteria
  • Relevant Clinical or managerial postgraduate qualification
  • Evidence of Continuing Professional Development
Desirable criteria
  • Masters level qualification or equivalent
  • Risk Management Certificate (CIRM or equivalent)

Experience

Essential criteria
  • Previous relevant healthcare demonstrable experience with knowledge and skills of professional and clinical standards
  • Experience of working to tight deadlines, setting priorities and dealing with a varied workload
  • Experience of managing patient safety
Desirable criteria
  • Experience of reviewing and improving systems within an NHS organization
  • Experience of project management
  • Experience of management of complaints in the NHS

Knowledge

Essential criteria
  • Specialist clinical governance, risk management or complaints management knowledge
  • In-depth understanding of governance and the NHS quality agenda
  • Use of the Datix reporting system
  • Use of IT packages such as Excel, the Internet and the Intranet

Skills

Essential criteria
  • Ability to work on own initiative and make independent, complex decisions
  • Excellent communication skills (written, typed and verbal)
  • Ability to deal with all disciplines of staff and challenge where necessary
  • Negotiation and influencing skills
  • Highly developed analytical skills
  • Commitment to achieving change
  • Leadership qualities , with an ability to motivate others

Other

Essential criteria
  • Ability to treat people with dignity and respect
  • Ability to research and retrieve information
  • Methodical, organised, attention to detail
  • Production of monitoring reports
  • Good degree of flexibility in relation to work patterns
  • Maintain patients confidentiality at all times

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Daniel Ordidge
Job title
Associate Director of Operations - Imaging Group
Email address
[email protected]
Telephone number
0151 529 6376
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