Job summary
- Main area
- Radiology
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 287-DTC-243-26
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree University Hospitals NHS Trust
- Town
- Liverpool
- Salary
- £57,528 - £64,750 per annum
- Salary period
- Yearly
- Closing
- 25/11/2026 23:59
Employer heading
Clinical Governance & Quality Lead
Band 8a
Job overview
Band 8A Clinical Governance & Quality Lead
Monday - Friday - 08:30 - 5:00 pm - 37.5 hrs per week
The Imaging Clinical Group is looking for a passionate and dedicated Clinical Governance & Quality Lead to be the lead specialist in clinical governance, risk management and complaints management for the Clinical Group across all UHLG sites.
The successful candidate will be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the senior management team in investigations and the associated responses.
Main duties of the job
To be responsible for the design & implementation of the Quality Management ISO 9001:2015 and associated IT systems, promoting quality within all areas of Imaging, meeting accreditation requirements. The post-holder will lead in promoting and facilitating the development of effective governance, safety, risk management, assurance and complaints management systems across the Clinical Group, this includes being the lead specialist in clinical governance, risk management and complaints management for the Clinical Group. Acting as the first point of contact for complaints/ concerns within the areas and supporting the Associate Director of Operations in investigations and the associated responses.
Working for our organisation
NHS University Hospitals of Liverpool Group (UHL Group) was formed on 1 November 2024, born from a shared aim to improve the care we provide our communities.
We are one of the largest employers in region, with over 18,900 colleagues who are dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services that extend to more than two million people in the North West.
We operate from five hospital sites: Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside, and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to several elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Heart and Chest Hospital provide specialist services in cardiothoracic surgery, cardiology and respiratory medicine, both in the hospital and out in the community. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single en-suite bedrooms and mainly focuses on complex planned care and specialist services.
Detailed job description and main responsibilities
Please see attached copy of the Job Description and personal specification for the post of Clinical Governance & Quality Lead
Person specification
Qualifications
Essential criteria
- Relevant Clinical or managerial postgraduate qualification
- Evidence of Continuing Professional Development
Desirable criteria
- Masters level qualification or equivalent
- Risk Management Certificate (CIRM or equivalent)
Experience
Essential criteria
- Previous relevant healthcare demonstrable experience with knowledge and skills of professional and clinical standards
- Experience of working to tight deadlines, setting priorities and dealing with a varied workload
- Experience of managing patient safety
Desirable criteria
- Experience of reviewing and improving systems within an NHS organization
- Experience of project management
- Experience of management of complaints in the NHS
Knowledge
Essential criteria
- Specialist clinical governance, risk management or complaints management knowledge
- In-depth understanding of governance and the NHS quality agenda
- Use of the Datix reporting system
- Use of IT packages such as Excel, the Internet and the Intranet
Skills
Essential criteria
- Ability to work on own initiative and make independent, complex decisions
- Excellent communication skills (written, typed and verbal)
- Ability to deal with all disciplines of staff and challenge where necessary
- Negotiation and influencing skills
- Highly developed analytical skills
- Commitment to achieving change
- Leadership qualities , with an ability to motivate others
Other
Essential criteria
- Ability to treat people with dignity and respect
- Ability to research and retrieve information
- Methodical, organised, attention to detail
- Production of monitoring reports
- Good degree of flexibility in relation to work patterns
- Maintain patients confidentiality at all times
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Daniel Ordidge
- Job title
- Associate Director of Operations - Imaging Group
- Email address
- [email protected]
- Telephone number
- 0151 529 6376
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