Job summary
Employer heading
Clinic Utilisation & RTT Co-ordinator
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen to join our NIV (Non invasive Ventilation) Team based on the VIC at Aintree Hospital site. We are looking for a highly motivated individual who can meet workload demands, has a strong ethos in following the organisations mission, vision and values along with excellent time management.
The candidate would need to have an excellent telephone manner as contacting patients under the NIV service will be required to arrange for post out oximetry testing. The candidate would also be responsible for the tracking of the diagnostic kit to ensure results come back to the department, laising with the sleep department for results to be analysed.
Supporting the NIV ambulatory team and NIV manager would also be part of this role ensuring that clinics are booked with outcomes completed along with new referrals added where needed. The candidate would also be responsible for reviewing NIV RTT waiters to support validation within the service.
Main duties of the job
*Managing RTT to ensure clock stop/start actions are carried out effectively.
*Arranging Oximetry diagnostic test post outs.
*Booking clinics utilising all slots.
*Outcoming clinics.
* Telephoning patients regarding appointments.
* Supporting NIV manager with admin duties when required.
*Contact external companies regarding equiptment as and when needed.
*Support NIV patients with any consumables needed for their machines.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
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Twitter - @LUHFTcareers
Detailed job description and main responsibilities
An exciting opportunity has arisen to join our NIV (Non invasive Ventilation) Team based on the VIC at Aintree Hospital site. We are looking for a highly motivated individual who can meet workload demands, has a strong ethos in following the organisations mission, vision and values along with excellent time management.
The candidate would need to have an excellent telephone manner as contacting patients under the NIV service will be required to arrange for post out oximetry testing. The candidate would also be responsible for the tracking of the diagnostic kit to ensure results come back to the department, laising with the sleep department for results to be analysed.
Supporting the NIV ambulatory team and NIV manager would also be part of this role ensuring that clinics are booked with outcomes completed along with new referrals added where needed. The candidate would also be responsible for reviewing NIV RTT waiters to support validation within the service.
*Managing RTT to ensure clock stop/start actions are carried out effectively.
*Arranging Oximetry diagnostic test post outs.
*Booking clinics utilising all slots.
*Outcoming clinics.
* Telephoning patients regarding appointments.
* Supporting NIV manager with admin duties when required.
*Contact external companies regarding equiptment as and when needed.
*Support NIV patients with any consumables needed for their machines.
Person specification
Qualifications
Essential criteria
- NVQ3 or equivalent
- RSA II or equivalent
Experience
Essential criteria
- Experience of outpatient/booking environment
Desirable criteria
- Have demonstrable experience and knowledge of service improvement systems
Knowledge
Essential criteria
- A good working knowledge of computers and software packages
- Able to demonstrate an understanding of a wide range of local hospitals systems/ processes and policies
Skills
Essential criteria
- Accurate keyboard skills
- Good basic numeracy skills
- Excellent interpersonal skills with ability to communicate at all levels
- Ability to present data and information in a useful and understandable format
- Work / task prioritisation skills
- Good communication and negotiation skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jill Billington
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Telephone number
- 0151 529 3705
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