Job summary
- Main area
- Urology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 16 hours per week
- Job ref
- 287-RSUR-83-25
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree University Hospital
- Town
- Liverpool
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 06/10/2025 23:59
Employer heading

Waiting List Clerk / Clerical Officer Administrative Support
Band 3
Job overview
The opportunity has arisen for a waiting list clerk/administrative support clerical officers to join our administrative team within the Urology Department based at Aintree Hospital Hospital.
It is expected that all applicants will have previous experience of working in the NHS, extensive knowledge of iPM and knowledge of waiting list management.
The successful candidate must be able to undertake all administrative duties, have excellent communication skills, plan own workload and work on own initiative working to strict guidelines and adhering to Trust targets.
You will be expected to be a team player and cover for your colleagues during absences.
Main duties of the job
The post holder will manage and monitor waiting lists to ensure that procedures are carried out within Trust waiting list management policies and targets.
The post holder will provide and maintain an efficient and effective administrative service, undertaking a range of administrative duties in line with local policies and procedures.
The post holder will be monitoring DM01 reports and also conduct pre-admission/pre-attendance calling to reduce DNA rates along with data cleansing exercises and validation of the waiting list.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Detailed job description and main responsibilities
Please see Main duties of the role detailed above and Job Description and Person Specification enclosed.
Person specification
Qualifications
Essential criteria
- RSA 11 or equivalent
Experience
Essential criteria
- Have demonstrable experience and knowledge of service improvement systems
Knowledge
Essential criteria
- A good working knowledge of computers and software packages/ECDL
- Understanding of a broad range of administrative processeses
- Able to demonstrate and understanding of a wide range of local hospital systems/processes and policies
Skills
Essential criteria
- Good basic numeracy skills
- Excellent interpersonal skills ability to communicate at all levels
- Should be able to present data and information in a useful and understandable format
- Have good negotiation skills
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sarah Green
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 0151 529 6397
- Additional information
Lesley Whittle
0151 529 2609
List jobs with Liverpool University Hospitals NHS Foundation Trust in Administrative Services or all sectors