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Job summary

Main area
Urology
Grade
Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday - Friday)
Job ref
287-RSUR-166-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Liverpool Hospital site
Town
Liverpool
Salary
£31,049 - £37,796 per annum
Salary period
Yearly
Closing
27/10/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Urology Office Manager

Band 5

Job overview

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women’s Hospital or, The Walton Centre.

An exciting opportunity has arisen to work within the Urology team. The post holder will be responsible for providing leadership to the Urology clerical team supporting the day-to-day operations. This is an exciting time to join the team, and the post holder will play a key role in organising the service as we expand and increase our clinical footprint across different hospital sites. The post holder will be required to work across all hospital sites.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              

 

Main duties of the job

The post holder will be responsible for all aspects of office management and assisting in the management and supervision of medical secretary and clerking staff within the department.

The post holder will need to possess excellent management and interpersonal skills. They will be required to manage their own workload effectively without direct supervision, and also maintain the efficient, effective running of the care groups secretarial support teams.

The post holder must be able to demonstrate a high degree of competence with regard to a wide range of secretarial and administrative duties including the use and application of information technology.

The post holder must have an in-depth knowledge of RTT and Cancer Waiting Time Standards. The Post holder will play a key role in ensuring patients are scheduled in line with theatre scheduling standards.

It is essential to possess excellent organisational, interpersonal and communication skills and to work to tight deadlines.

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook – Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

                                                                                                                                                               

Detailed job description and main responsibilities

To manage the recruitment and workload of Admin Staff.
To ensure all Admin Staff undergo Mandatory Training and participate in 
Performance Appraisals.
Control and monitor petty cash.
Manage an identified Budget.
Monitor Departmental Budget (Trust)
Check clinical lists.
Attending Team Managers Meetings.
Undertake Sickness / Holiday Returns of Admin Staff.
Maintaining Spread sheets and other identified databases. Typing of 
reports and correspondence.
Training Admin Staff in use of hospital Computer Systems. 
Requisition goods and supplies
Collating information and statistics for Senior Manager and Team 
Managers.
Take responsibility for day to day maintenance within the Department -
reporting / logging jobs with Estates Department. (Health & Safety).
Undertake or direct the opening and Distribution of Post.
Flexible approach to work is necessary. This list is not exhaustive and 
other duties may be required
Establish effective working relationships with colleagues both within and 
outside the department

                 

Person specification

Qualifications

Essential criteria
  • RSA level 3 or equivalent
  • NVQ Level 3 Business Administration/equivalent
  • Introduction and Intermediate Level Word, Excel and Access Certificates

Experience

Essential criteria
  • Demonstrable experience in managing a Team of Staff
  • Extensive experience administrative / clerical gained in a busy office environment
  • NHS experience
  • Experience of using Hospital IT systems
  • Experience of working in a Customer / patient focused environment
  • Recent experience to demonstrate proficiency in Microsoft Word, Excel and Access
  • Experience of independently managing a varied workload to meet demanding deadlines

Knowledge

Essential criteria
  • Finance Management – Knowledge of NHS budgetary / financial procedures.
  • Knowledge of budgetary / financial systems
  • Understanding of the requirements of Data Protection and Patient Confidentiality

Skills

Essential criteria
  • Excellent interpersonal and communication skills
  • Ability to establish and maintain professional relationships internally and externally
  • Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
  • Ability to undertake training of Admin Staff within the department

LAASP Employee

Essential criteria
  • Current employee of a LAASP organisation

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lesley Whittle
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
0151 529 2609
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