Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Administration
Gradd
Band 3
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday 9 - 5)
Cyfeirnod y swydd
350-MHC7742169
Cyflogwr
Mersey Care NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Mossley Hill hospital
Tref
Liverpool
Cyflog
£24,937 - £26,598 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
23/02/2026 23:59

Teitl cyflogwr

Mersey Care NHS Foundation Trust logo

Systems Support Assistant

Band 3

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Trosolwg o'r swydd

The postholder will support the in-patient service line managers in the day to day administration of the safe care and rostering systems.  They will work closely with managers to ensure that wards are safely staffed and that the electronic systems accurately reflect the needs of the wards and that appropriately skilled staff are available.  The postholder will utilise a variety of Microsoft systems eg excel, word to provide data and information to managers to support the achievement of key performance indicators

Prif ddyletswyddau'r swydd

To provide general clerical support as required enabling the in-patient service line  to function effectively, using safe care, the electric-roster and other related systems. 

Gweithio i'n sefydliad

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The post holder will also utilize the Microsoft Office software suite e.g. Outlook, Excel and Word.     To assist in the provision of a service in order to assist managers in ensuring safe and appropriate staffing levels are maintained across the site.       To maintain an overview of the staffing of wards, by collating the information provided by wards to compile a master duty sheet utilising the electronic-roster system and excel.   To assist in the collection of data in order to provide monthly performance reports for senior managers, including use of additional hours, training updates, annual leave, special leave.   Work closely with the Ward Managers, Matrons and Clinical Service Managers to ensure an accurate service view off the daily staffing is readily available. Identify any potential staffing deficits that may have a potential negative impact upon service delivery and alert senior managers.

Manyleb y person

KNOWLEDGE/EXPERIENCE:

Meini prawf hanfodol
  • Experience of working with computer based rostering / information systems.
  • Evidence of cross organisational working
  • Understanding of the staffing needs of a clinical workforce
  • Financial awareness
  • Knowledge of workforce issues in the NHS and shift systems
  • Awareness of key operational issues such as EWTD, temporary staffing, etc.
  • Understanding of demands on Ward/Department heads in terms of service pressure

Qualifications

Meini prawf hanfodol
  • Good standard of education
Meini prawf dymunol
  • Possess higher diploma level knowledge or have acquired the equivalent experience in the application and analysis of IT roster/information systems or similar applications.
  • Experience of clinical settings and operational ward practices

Values

Meini prawf hanfodol
  • Continuous Improvement.
  • Accountability.
  • Respectfulness.
  • Enthusiasm
  • Support
  • Responsive to service users.
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty.
  • Discreet

SKILLS:

Meini prawf hanfodol
  • Excellent organisational skills.
  • Developed interpersonal skills and able to communicate at all levels.
  • Ability to work under pressure and within set timescales.
  • Clear written and verbal communication.
  • Ability to absorb new information quickly
  • Skilled user of IT
  • User of Microsoft Office Suite
  • Able to work within a multiprofessional team
  • Ability to build a rapport with clinical, admin & clerical and managerial teams
  • Flexibility - adapts to ensure achievement of objectives within changing environment
  • Motivated and committed to the work in hand
  • Able to accept advice and give help when needed
  • Professional attitude to work
  • Adheres to local and national legislation
  • Ability to remain Calm under pressure and able to communicate with staff in a busy and often stressful environment

Bathodynnau ardystio / achredu cyflogwyr

Fair Employment Charter Status - Aspiring LevelVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleCare quality commission - GoodArmed Forces Covenant Gold AwardCTP The Ministry of Defence partnering with Right ManagementNavajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantStep into healthArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Chantal Lee
Teitl y swydd
Business Change Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07467 337 227
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg