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Detailed job description and main responsibilities

To undertake the daily operational responsibility to ensure that all sites run smoothly, in direct relation to all Facilities services including housekeeping, portering, and catering services, waste management, security, fire safety, H&S signage, cleanliness including external areas such as grounds and gardens and general operational maintenance across all sites.

To be the first point of contact for both clinical and non-clinical services with regard to ensuring that usage of the sites responsible, including storage space is provided in an equitable and effective manner and any unwanted items are disposed of in the appropriate manner and to monitor this on a regular basis.

To manage relevant external contractors to ensure an effective value for money service. To look for ways to improve current services and contracts in the best interest of the Trust.

Responsible for managing the lift/door access system, developing improved methods / systems of accessing the lift and working with all parties using the building to maximise efficiency. To work with external contractors and consultants to develop, implement and review effective systems of work within the sites responsible. 

To manage and ensure that all security systems and procedures are effective and known throughout all of the sites responsible. Work with NHS SMS to ensure that the sites responsible comply with SMS Directives and H&S legislation. Where necessary to develop/enhance security systems to ensure the safety of service users, carers, staff and visitors to the site. To further develop existing internal communication channels to achieve
this.

To be responsible for all internal and external contractual arrangements; to include being the main source of communication, coordinating, monitoring to minimise disruption. This will include external suppliers and their representatives.

To be responsible for the management of all non-clinical complaints within Trust guidelines and to look for and implement corrective actions and / or problem solving techniques to reduce reoccurrences, as appropriate.

To be fully aware and trained in the latest Health and Safety requirements in connection with managing an NHS site. To use this knowledge in every day issues that arise as appropriate and when necessary and through routine matters, utilising expertise from Fire Safety Service and / or Estates Officers.

To facilitate the equitable use of space and the allocation of any available accommodation, where appropriate consulting with users and where necessary operating as an independent arbitrator. To ensure all MCT Directorates receive an equitable Facilities Management services within the sites responsible. To liaise with all Mental Health Care Division and Trust Wide Support Service Managers to deliver an equitable service.

To work collaboratively with the Facilities Management Team on the development of Services.

To operate an affective system of reporting and monitoring both incidentals, emergency and planned maintenance requirements to include monitoring the LSHP contract and other SLA’s in place.

To manage multi-departmental budgets, to deliver a balanced budget, and generally to ensure that all financial actions accord with the Trust’s SFI’s and guidelines. To have management responsibility for the procurement, maintenance and monitoring of all physical assets and supplies for multiple departments within the sites responsible. 

Please refer to the attached Job Description for a full list of duties and responsibilities.