Job summary
- Main area
- Informatics Merseyside
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 350-IMTWS7431707
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Saturn House
- Town
- Liverpool
- Salary
- £31,049 - £37,796 Per Annum
- Salary period
- Yearly
- Closing
- 16/09/2025 23:59
- Interview date
- 30/09/2025
Employer heading
Development Service Developer
Band 5
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
How would you like to be involved in creating innovative solutions that directly benefit clinical staff and patients within the NHS? In the Informatics Merseyside Development Service, we use a variety of platforms to develop software applications and interfaces, supporting multiple NHS organisations.
The Development Service is looking for a well organised and enthusiastic individual, who is a strong problem solver with experience in one of our three service areas:
- Web Development (C#, Asp.net, Entity Framework, Blazor)
- Microsoft SharePoint (React, Typescript, JavaScript, CSS, C#)
- Integration of Systems (HL7, XML, JSON, JavaScript, Rhapsody).
For more information about this Developer role, and about Informatics Merseyside, we will be hosting a brief and informal virtual session on Microsoft Teams, that you are invited to join. Please email Michael Bland, Head of Development Service [email protected] if you would like to be invited to join this session.
What we can offer:
- Hybrid Working
- Role based training
- Continued personal and professional development
- A friendly and supportive environment
- Consideration of requests for Flexible working arrangements
- Health and wellbeing services and support
- Access to NHS staff discounts scheme
- Staff recognition schemes
- Minimum of 27 days annual leave plus bank holidays, depending on length of service this may increase.
- The opportunity to participate in the NHS pension scheme.
Main duties of the job
The post holder will be responsible for the provision of application support to partner organisations and customers and support with the design and development of complex bespoke software applications, including interfaces, databases and other web-enabled and non-web-enabled information systems.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
Detailed job description and main responsibilities
Job Purpose:
The objective of the Informatics Merseyside Development Service is to develop digital solutions through collaboration and innovation. We are a high performing team, consistently looking to evolve our best practices, knowledge, and skills to provide innovative digital solutions to our partners and customers.
We are a customer orientated service that is responsive and effective in the delivery of the digital requirements of our Partner Organization’s (POs) and Customers in line with local and national IM&T priorities. The Development service provision is required to keep pace with ongoing development of technologies, providing solutions that are interactive for the end user and support changes in models of care delivery within the NHS and the need for agile working. The requirements now are increasingly for advanced custom development capabilities, using an array of platforms, languages and technologies.
The post holder will be responsible for the provision of application support to partner organisations and customers and support with the design and development of complex bespoke software applications, including interfaces, databases and other web-enabled and non-web-enabled information systems.
Principal Responsibilities:
- Assist in the development, testing, implementation and deployment of enterprise-level systems using a range of programming languages and software development tools to ensure they are developed to best practice standards, quality and timescales.
- Receive and assess non-routine complex enquiries and requests for service from customers in partner organisations.
- Analyse customer requirements and evaluate and propose appropriate technical solutions, where there are a number of options.
- Provide training and on-going support to Development Support Analysts in design and development, and in the use of Web, Integration and SharePoint related software development technologies.
- Manage a variable workload, planning and modifying, often at short notice, a work programme containing complex tasks and activities to ensure that partner organisation requirements are addressed in an appropriate and timely manner.
- Ensure a customer focused approach within project and business as usual (BAU) work and liaise with the clients as appropriate in order to provide feedback on the systems development stage of the projects and respond to related enquiries.
- Scan the environment for and assess new technologies and methods to recommend to the Development Service Lead Developer for further investigation.
- Maintain existing interfaces, sites and systems and contribute to their continuous improvement regularly reviewing, identifying, communicating, diagnosing and rectifying technical issues.
- Develop and sustain effective relationships with suppliers and other teams within and outside the NHS, sharing best practice and knowledge in order to improve the web services offered.
- Contribute to a comprehensive technical and user documentation library to ensure that information, knowledge and understanding of systems and solutions can be shared within the team and that end-users are able to make best use of their systems.
- Build, test and develop systems to agreed internal and national accessibility standards.
Person specification
Qualifications
Essential criteria
- Educated to degree level in relevant area(s) e.g. Computer Science, Web Development, etc. or equivalent experience in such areas.
Desirable criteria
- PRINCE2 Agile
- ITIL Foundation
Knowledge & Experience
Essential criteria
- Experience of using Microsoft Office 365 applications.
- Knowledge and experience of a range of Web, SharePoint or Integration software packages or technologies.
- Experience supporting Trust wide systems (including clinical systems)
Desirable criteria
- Knowledge of NHS data definitions, and standards. Ability to interpret NHS policy and provide advice and guidance.
- Umbraco Content Management System (CMS)
- Rhapsody Integration Engine
- SharePoint Online
- .Net Framekwork
- XML, HTML & SOAP
- JSON
- React
- JavaScript
- C#
- IIS
- SQL
- HL7 v2 & FHIR
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Communication
Essential criteria
- Ability to liaise with customers to understand and interpret diverse and non-routine requests.
- Ability to explain complex IM&T issues to non IM&T customers.
- Ability to communicate detailed IM&T information to colleagues within the Development Service Team.
- Ability to provide application support & training to IM&T and non IM&T staff.
- Ability to work collaboratively with other team members to develop software solutions.
Organisation
Essential criteria
- Ability to work towards achievement of agreed objectives, assessing, identifying and implementing appropriate approaches without reference to manager.
- Ability to provide specialist advice and support to colleagues in the Development Service Team.
- Ability to plan and organise activities which may require adjustment due to variable workload / interruptions.
- Ability to plan and modify as required, programmes of work which will include delegating and supervising the work of junior colleagues
- An ability to undertake intense periods of concentration and ability to multi task, managing interruptions as appropriate, while operating in a dynamic IM&T environment.
- Ability to occasionally travel within the North Mersey community.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michael Bland
- Job title
- Head of Development Service
- Email address
- [email protected]
- Telephone number
- 07741 818 765
- Additional information
Name: Michael Rice
Job title: Development Service Manager
Email address: [email protected]
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