Job summary
- Main area
- Pharmacy
- Grade
- Band 3
- Contract
- 12 months (Fixed Term Contract)
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Job ref
- 350-TWS7442497
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Medicines Management Department
- Town
- Liverpool
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 30/09/2025 23:59
Employer heading
Pharmacy Support Worker Higher Level – Replenishment
Band 3
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
We are seeking a motivated and detail-oriented Pharmacy Support Worker (Higher Level) to join our Medicines Management Replenishment and Clinical Support Team. This is an exciting time to join Mersey Care as we prepare to implement near-patient pharmacy satellite services across selected sites. You will play a key role in supporting wards and clinics across the Trust, ensuring the safe, timely, and effective supply of medicines to service users.
Main duties of the job
- Participate in the seven-day medicines supply service.
- Replenish and manage stock levels in wards, clinics, and departments across the Trust’s geographical footprint.
- Dispense and supply medicines.
- Contribute to audits and the safe use of automated dispensing systems.
- Work flexibly across secure and non-secure sites, supporting the delivery of high-quality pharmaceutical care.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Qualifications:
• NVQ2 in Pharmacy Services
Experience:
• Experience and knowledge of pharmacy procedures
Skills and Attributes:
• Excellent communication and IT skills
• Ability to work independently and as part of a team
• Attention to detail and a proactive approach
Additional Information
This role involves travel across multiple sites, including secure environments. You will require access to your own vehicle and be expected to work flexibly to support the needs of the service, including participation in rotas and weekend working.
Person specification
Qualifications
Essential criteria
- NVQ2 in pharmacy services
- Willingness to work towards NVQ3 level knowledge
Desirable criteria
- Maths and English level 2 qualification (e.g., GCSE or Functional Skills)
KNOWLEDGE/ EXPERIENCE
Essential criteria
- Experience and knowledge of pharmacy procedures
- Experience of dealing with the public
- Demonstrates an interest in Pharmacy
- Demonstrates an understanding of good time management skills
- Has an understanding of the need for patient confidentiality
Desirable criteria
- Work experience in a hospital pharmacy
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Working both independently and as part of a team
- Demonstrable IT skills
- Excellent communication skills – written – verbal – listening
- Ability to prioritise workload and manage time effectively to meet specified deadlines
- Ability and willingness to travel between different sites across the Trust
- Pro-active and displays initiative
- Problem solving skills
- Attention to detail and a responsible attitude towards quality and accuracy
Desirable criteria
- Customer care skills
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Amy Williams
- Job title
- Specialist Pharmacy Technician – Replenishment
- Email address
- [email protected]
- Telephone number
- 0151 250 6061
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