Job overview

This post will be based at The Clatterbridge Cancer Centre – Liverpool

Permanent – 40 hours per week – mainly Monday to Friday, but could include some weekend and Bank Holiday work as required. Part time hours may be available by negotiation.

As a Medicines Delivery Coordinator, you will be responsible for the day to day running of our Medicines Delivery service, which delivers medicines directly to patients’ homes, and also delivers and collects dispensed and stock medicines to other clinical hubs around the area. You will plan driver rotas, assign work and plan delivery routes. You will be the point of contact for delivery requests and referrals, and responsible for contacting patients directly to arrange delivery times, and managing the delivery schedule around this. You will be responsible for ensuring the company vehicles are utilised in the most efficient way, and for collecting audit information. 

You will also be responsible for a variety of administration duties for both the delivery service and the PharmaC as a whole. This includes keeping accurate records for both deliveries and the company vehicles, completing documentation appropriately, filing, document archiving and managing time sheet submissions for the drivers. 

You will need excellent organisation and communication skills, ability to manage your own time effectively and follow procedures accurately.

Main duties of the job

·      Arrange deliveries and inter-site collections with the medication delivery drivers using CPL logistics software to organise

·      Contacting patients to arrange deliveries and communicating estimated delivery times, with responsibility for managing the schedule around both driver and patient availability.

·      Escalate issues to CPL management

·      Collect audit information and produce reports on the delivery service performance

·      Monitor shared email for patient queries

·      Be the first point of contact for any issues drivers have

·      General administration support duties within PharmaC as required (such as filing, minute taking, document archiving, prescription management, administration support).

·      Ensure all required documentation is completed appropriately relating to medicines deliveries, temperature controls, driver timesheets and company vehicles.

Working as Delivery Driver when necessary to provide cover.

Working for our organisation

The Clatterbridge Cancer Centre is one of the UK’s leading providers of non-surgical cancer treatment, caring for a population of 2.4 million people across the region. Our flagship specialist cancer hospital in Liverpool is supported by our sites on the Clatterbridge Health Park in Wirral and on the Aintree Hospital site. 

CPL (as subsidiary of CCC) deliver excellent care to the people we serve and are looking for applications from those who share that commitment and our values.

Clatterbridge Cancer Centre NHS Foundation Trust is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. The Trust takes an active 

responsibility for ensuring systems, policies and processes are in place to safeguard Children, young people and Adults.

Due to the nature of the role, the successful candidate will be required to complete a DBS check before employment can commence. Employment is conditional on satisfactory DBS clearance. The DBS helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.

This role is highly unlikely to attract a Tier 2 Certificate of Sponsorship to work in the UK. Applications from candidates who require Tier 2 immigration status to work in the UK will not be considered if there are a sufficient number of other suitable candidates.