Job summary
- Main area
- Senior Management
- Grade
- NHS AfC: Band 8c
- Contract
- Permanent
- Hours
- Full time - 40 hours per week (Monday to Friday and to participate in Weekend and Bank Holiday Rota for managers)
- Job ref
- 158-25-396-CPL
- Employer
- The Clatterbridge Pharmacy Limited
- Employer type
- Private Sector
- Site
- The Clatterbridge Cancer Centre - Pharmacy Ltd (Liverpool, Wirral and Aintree)
- Town
- Liverpool
- Salary
- £79,210 - £89,458 £79,210 salary rising to £89,458 per annum pro rata after one year service
- Salary period
- Yearly
- Closing
- 09/03/2026 23:59
Employer heading
Operations and Homecare Manager
NHS AfC: Band 8c
Please note that applications are accepted only by completion of our application form. If you have any needs that prevent you from applying in this way and participating in our online recruitment process, please contact the Recruitment Team on 0151 5565176 or [email protected] at the earliest opportunity to ensure that support can be provided. Adjustments can be made for you during application and interview.
In cases where we receive a high volume of applications, we reserve the right to close any vacancies prior to the specified closing date; therefore you are advised to submit your completed application form as early as possible.
If you do not receive confirmation that you have been shortlisted for interview , please assume that you have not been shortlisted on this occasion. It is with regret that we are unable to provide feedback to non-shortlisted candidates.
Please note The Clatterbridge Pharmacy Limited operates independently with its own terms and conditions of employment and these are not reflective of NHS Agenda for Change terms and conditions of employment.
Job overview
Clatterbridge Pharmacy Limited (CPL) is seeking an experienced and forward‑thinking Operations and Homecare Manager to provide strategic leadership and operational oversight across our Procurement, Logistics and Homecare services. As a key member of the Senior Management Team, you will play a pivotal role in driving service excellence, ensuring regulatory compliance, and supporting the delivery of high‑quality, patient‑centred care.
The post holder will lead the delivery of CPL’s operational and strategic agenda, ensuring services are efficient, safe, cost‑effective, and aligned with national standards including GPhC, CQC, MHRA and NHS requirements. You will be responsible for ensuring the CPL Board and customers receive robust assurance against agreed KPIs, while shaping future service developments and innovations that support the wider health system.
This role requires a highly motivated leader with extensive experience in pharmacy operations, service development, and change management, who can build strong relationships across NHS organisations and lead teams through continuous improvement.
Main duties of the job
The post holder provides strategic and operational leadership for CPL’s Procurement, Logistics and Homecare services, ensuring safe, efficient and compliant operations. They oversee the delivery of high‑quality patient care, maintaining adherence to GPhC, MHRA, CQC and GDP standards while ensuring robust governance, SOPs and reporting systems. They manage the Procurement Manager and wider teams, ensuring effective wholesaling operations, quality systems, training, performance and workforce planning.
The role includes leading service development, contractual reviews, SLA delivery and expansion of homecare and procurement services. The post holder builds strong relationships with NHS partners, provides expert advice, and presents complex information to senior stakeholders. They analyse data to inform strategic planning, implement digital transformation where required, and drive continuous improvement.
They are responsible for budget oversight, cost‑effective medicines procurement, business continuity planning and supply chain resilience. The role ensures safe medicines systems, supports incident investigations, manages complaints, and upholds confidentiality, health and safety, and professional standards.
Working for our organisation
PharmaC strives to provide excellent service with happy staff that are positive, friendly and go the extra mile. Patient feedback consistenly shows that our patients are satisfied/‘very’ satisfied with PharmaC staff & services, we look to continue to improve our service to satisfy our patients.
Detailed job description and main responsibilities
Please find attached job description and person specification documents for further details for this vacancy.
Person specification
Qualifications
Essential criteria
- Vocational Master degree in Pharmacy
- Registered with the General Pharmaceutical Council
Desirable criteria
- Postgraduate leadership qualification
Knowledge and Experience
Essential criteria
- Change management experience
- Knowledge of changing NHS environment and government initiatives
- Experience in implementation of NHS policy and guidance
- Specialist clinical and pharmaceutical knowledge relating to promotion of high quality, effective and cost effective procurement and use of medicines
- Understanding of Clinical Governance and Risk Management and their influence on current practice
- Commitment to CPD
- Record of personal development
- Human resource management experience
Desirable criteria
- Postgraduate qualification in clinical pharmacy (or equivalent)
- Experience of delivering a high quality pharmacy service
- Experience in managing inpatient dispensing / outpatient / retail pharmacy services
- Experience of service expansion
- Experience of TUPE
- Sound financial understanding and experience in managing pay and non pay budgets
- Post registration experience or equivalent documented clinical experience
- Experience in strategy development and implementation
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Victoria Young
- Job title
- Chief Operating Officer
- Email address
- [email protected]
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