Job overview

Secondment will be consideredThe post holder will be expected to work with minimal supervision, demonstrating a high level of organisation and efficiency in order to maximise the effective use of their own time as well as that of the managerial staff.

They will provide comprehensive administrative support to the Divisional Management Team, ensuring smooth day-to-day operations and contributing to the overall effectiveness of the division. This includes managing communications, coordinating meetings and schedules, preparing documentation, and supporting various administrative and project-related tasks as required.

Main duties of the job

• Data Maintenance and Quality Assurance
  Take responsibility for the maintenance, accuracy, and quality of data entered into divisional systems, ensuring data integrity across all records and reporting functions.
• Follow-Up Care Administration Support
  Provide administrative support for the effective coordination and delivery of the future follow-up care programme, including managing patient communications and scheduling.
• Support for Drug Monitoring Programmes
  Assist sub-specialty clinical leads by maintaining administrative systems for selected drug monitoring programmes, ensuring accurate documentation and compliance with clinical protocols.
• General Administrative Duties
  Carry out day-to-day administrative tasks including scanning, photocopying, filing, and document handling to support the smooth operation of the department.
• Mandate Form Completion
  Complete mandate forms as directed by the Divisional Coordinator to facilitate administrative and financial processes.
• Appointment Booking
  Book patient appointments for the division’s in-house services, ensuring that scheduling aligns with clinical availability and patient needs.
• Medical Notes Management
  Collect, track, and manage patient case notes as required to support clinical care and administrative processes.
• Liaison with the Information Team
  Work collaboratively with the Trust’s Information Team to support the production of reports and performance data for the division.
• Data Input and Database Maintenance
  Input data accurately and promptly into divisional databases and spreadsheets to support ongoing monitoring, planning, and reporting.
• Colleague Cover During Leave
  Provide cross-cover for colleagues during periods of leave to maintain service continuity and departmental efficiency.
• Minute Taking for Divisional Meetings
  Accurately minute divisional meetings, ensuring key discussions, actions, and decisions are clearly documented and distributed.
• Other Duties as Required
  Undertake any other reasonable duties as required to support the efficient running of the division, particularly during the absence of the Divisional Coordinator.

Working for our organisation

The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.

With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.