Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (9-4pm)
- Job ref
- 160-7908692
- Employer
- The Walton Centre NHS Foundation Trust
- Employer type
- NHS
- Site
- Walton Neurology Centre
- Town
- Liverpool
- Salary
- £25,272 per annum, pro rata
- Salary period
- Yearly
- Closing
- 14/04/2026 23:59
Employer heading
Administrative Assistant
NHS AfC: Band 2
Job overview
An opportunity has become available to work on the Nurse Telephone Advice line within the Walton Centre. The hours are non-flexible from 9am to 4pm, Monday to Friday.
You will provide comprehensive administrative cover for the Consultant and Nurse advice lines and the Tele Neurology dashboard within the Neurology division.
Provide assistance and guidance as required to all patients and carers using the nurse advice line.
You will complete ward outcomes, assist with clinical outcomes and registering patients on our PAS system.
Main duties of the job
|
Nurse Appointment Line
Consultant Advice Line
Tele Neurology
Other responsibilities
|
Working for our organisation
The Walton Centre NHS Foundation Trust is the only NHS trust to hold dual accreditation for the Investors in People. We invest in people and we invest in wellbeing standards and have been awarded Gold status for both. The Walton Centre is a leader in the treatment and care of neurology and neurosurgery, placing the patient and their family at the heart of everything we do. As the only specialist hospital trust in the UK dedicated to providing comprehensive neurology, neurosurgery, spinal and pain management services we are proud to be rated as an Outstanding Trust by the Care Quality Commission (CQC), and champion change throughout the field of neuroscience. Originally formed in 1992, the Trust received Foundation Trust status in 2009.
With around 1,450 staff, The Walton Centre treats more than 127,000 outpatients and 18,000 inpatients each year. We have leading specialists and incredibly dedicated staff delivering excellent clinical outcomes for brain, spinal and neurological care nationally and internationally. Teams across our site in Fazakerley, Liverpool, offer a world-class service in diagnosing and treating injuries and illnesses affecting the brain, spine and peripheral nerves and muscles, and in supporting people suffering from a wide range of long-term neurological conditions.
Detailed job description and main responsibilities
|
Nurse Appointment Line
Consultant Advice Line
Tele Neurology
Other responsibilities
|
Person specification
Qualifications
Essential criteria
- Educated to GCSE level or equivalent
- ECDL certificate or equivalent
- Audio Typing
Knowledge & Experience
Essential criteria
- Data inputting
- Call handling
Desirable criteria
- Appropriate NHS experience
- PAS experience
- Previously worked in administrative role without the need for direct supervision
Skills & Attributes
Essential criteria
- Excellent communication skills
- Ability to work as part of a team and independently
- Time management skills
- Ability to work using own initiative
- Excellent organisational skills
- Can deliver timely and accurate data whilst working under pressure
- Professional approach to colleagues
- Ability to develop good working relationships
- Ability to maintain confidentiality
Desirable criteria
- Customer Service Skills
Other
Essential criteria
- Flexible approach to working hours
- Punctual & reliable
- Must comply with Trust uniform code
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Mark Goodlass
- Job title
- Patient Access Manager
- Email address
- [email protected]
- Telephone number
- 0151 556 4137
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