Job summary
- Main area
- Phlebotomy
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 350-CC7985989-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Sefton Phlebotomy service
- Town
- Netherton
- Salary
- £25,272 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
Employer heading
Community Phlebotomist
Band 2
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
Using AI to support your application
Artificial Intelligence (AI) can be a helpful tool when preparing your application, supporting you to organise and structure your application and present your experiences clearly. However, we want to hear about your experiences and achievements. Please ensure everything you submit is truthful, accurate, and reflects your own work and experience. Your authentic story is the best way to help us understand who you are and what you can bring to the role. If content appears to be copied or misrepresented, it may impact the outcome of your application. We encourage you to use AI responsibly as a support tool, not a substitute for your own voice.
For tips and guidance, please refer to our applicant guidance.
Your experiences matter, let them shine.
Applications that appear mostly or fully generated by AI, without clear personal examples linked to the person specification, may be rejected.
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Job overview
We are seeking a committed and flexible individual to join our Merseyside Phlebotomy Team on a permanent basis.
You will be based within the North Sefton team. You will be required to travel to clinic venues across Sefton.
If you are innovative, motivated, and committed to teamwork, we would love to hear from you.
Main duties of the job
You will complete venepuncture procedure for persons aged 14+ (Sefton) with no upper age limit in a clinic.
You will hold an NVQ Level 2 qualification in Health and Social Care, or demonstrate a willingness to undertake this qualification, or be able to evidence relevant experience within a similar role.
There will be expectancy for you to work without direct supervision and to time constraints, working as part of a team and also as a lone worker.
You must have the ability to work under pressure and in different environments and able to demonstrate effective communication skills including the public; service users; clinicians and other services.
You must have computer / IT skills; self-management; good communication skills; able to work quickly and accurately with a high degree of manual dexterity and have good organisational skills.
You must be aware of their responsibility to protect service users, visitors and employees against the risks of acquiring health care associated infections, in accordance to Trust policy.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Principal responsibilities
To maintain own Continuing Professional Development.
To actively participate and contribute to team working in response to service developments and the business plan..
Work independently in a busy clinic environment ensuring that patients receive blood tests on time and manage patient flow obtain informed consent from the patient to treatment and the sharing of information, documenting in accordance with Trust procedures.
Use IT system to document outcome of appointment.
Escalate and seek advice from seniors if specific risks are identified.
To work within health and safety guidelines and policies and adhere to relevant Trust procedures.
To work positively with colleagues to maintain effective working relationships.
Be accountable for own actions and decisions, demonstrating ability to seek advice and guidance from Line Manager.
Comply with Trust Clinical Governance and Health and Safety requirements within agreed policies and procedures.
Follow and contribute to new policies and local guidance and contribute comments on proposed/required changes to meet changing service needs.
Collect statistical information about daily contacts where required and input onto data base for service.
Actively participate in audit, research and development activity when required.
Undertake routine administrative tasks e.g. photocopying, filing and faxing within current Trust policies and procedures as required by the service.
Defective equipment is reported and made safe without delay in accordance with Trust procedures.
Work towards completion of competency framework within agreed timescales.
Participate in clinical supervision as per individual requirement.
Be competent in the selection of the appropriate sample bottle for all common laboratory investigations.
Be competent in the procedures required for bleeding High Risk, Immunocompromised and barrier nursed patients.
Organise and stock work benches and trolleys daily.
Clean and disinfect trolleys and work benches after use.
Restock the Phlebotomy rooms when necessary.
To work across Mersey Care phlebotomy footprint.
Respect confidentiality and privacy of patients and carers at all times.
Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, relatives, and self, reporting incidents or near miss events in line with Trust policies.
Fully participate in Health and Safety Training.
Participate in personal training, development, appraisal and attend all mandatory courses as required.
Display empathy and a pleasant, helpful manner when dealing with patients, visitors, and staff.
Contribute to the delivery of a quality service to customers within agreed timescales.
Communicate effectively with patients to ensure correct identification, cooperation, and clarification of complications.
Ensure samples are labelled correctly according to protocols.
Provide after care and assistance to patients affected by venepuncture.
Be competent in dealing safely with nervous or upset patients including at times, managing conflict.
Be competent in dealing safely with fainting patients and those who become unwell.
Maintain basic life support skills to enable the safe care of patients.
Liaise with service users to improve relationship, service, and patient care.
Answer telephone enquiries in a helpful manner.
Participate in relevant staff and departmental meetings.
Co-operate with and assist leaders of Phlebotomy teams to promote good team working.
Physical, Mental and Emotional Effort
Lone working in busy clinic environments.
Able to manage the pressures of a busy clinical environment and demanding workload.
Able to manage situations involving patient conflict and challenging behaviours.
Working conditions
Ability and willingness to attend clinics across the Trust footprint.
Safeguarding
Demonstrates skills and knowledge how to raise and escalate a safeguarding concern.
Ensure service users/carers are supported appropriately to understand Safeguarding issues to maximise their decision making.
Understand when to use emergency systems to raise safeguard adults and children.
Maintain accurate, complete, and contemporaneous records.
Engage and participate in all safeguarding training appropriate to role.
Person specification
Qualifications
Essential criteria
- Basic literacy and numeracy skills
- Basic computer experience
- NVQ 2 or willingness to undertake
Desirable criteria
- Venepuncture experience
Experience
Essential criteria
- Has customer care experience or experience of being a carer/health care assistant
- Can demonstrate a basic understanding of the needs of the patient and the role of the Phlebotomist.
- Can demonstrate motivation, reliability and commitment to team working.
- Flexible, reliable and demonstrates an ability to value the opinions of others.
- Willingness to undergo education/training for both practice and service needs.
- Must either be Hepatitis B immune or be willing to undergo an immunisation course
Desirable criteria
- Experience of working in a care environment
- Understanding/Experience of lone community working
Knowledge
Essential criteria
- Understanding of primary care and/or GP surgery
- Understanding of confidentiality and the practical implications in this role
- Understanding of personal health and safety responsibilities
- An understanding of equality within the workforce and how it can impact on this post
Desirable criteria
- Understands issues regarding accountability and delegation.
- Understanding of the complaint’s procedure
- Understanding of risk management
- Understanding of the meaning of Improving Working Lives
Skills
Essential criteria
- Ability to communicate effectively with good interpersonal skills
- Willingness to develop clinical skills and competency relevant to the role e.g. phlebotomy skills.
Values
Essential criteria
- Continuous improvement – committed to making improvements to our services for the benefit of all.
- Accountability – taking ownership to anticipate, develop and deliver high quality care
- Respect – how we treat others in an inclusive and supportive way.
- Enthusiasm – demonstrate our passion and pride for what we do and how we do it.
- Support – actively supporting others with compassion and courage.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Jessica Doherty
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 07825899428
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