Job summary
- Main area
- community Care
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time
- Job share
- Flexible working
- Job ref
- 350-CC7712633-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- V7
- Town
- Prescot
- Salary
- £64,455 - £74,896 per annum
- Salary period
- Yearly
- Closing
- 10/02/2026 23:59
Employer heading
Clinical Service Manager - Rehabilitation and AHPs
Band 8b
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Job overview
We are currently looking to recruit a highly motivated and enthusiastic Band 8b Clinical Service Manager to join a vibrant and diverse leadership team delivering Allied Health Professional services and Phlebotomy across Community Services in Mersey Care
Main duties of the job
This role will manage services, resources and information through delegated responsibility from the Head of Operations.
To lead the development of a Oral Nutritional Supplementation rationalisation service on behalf of the Cheshire and Merseyside system.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Through delegated responsibility from the Head of Operations, to jointly lead in the management of all service clinical and operational matters as they relate to the delivery of care; ensuring appropriate audit and review as required.
To manage staff activity and ensure that human resource, sickness absence and performance monitoring and management issues are dealt with effectively and efficiently.
To take lead responsibility for the management of annual leave for those staff they manage to ensure service provision is not adversely affected.
To lead on the management of adverse incidents; ensuring that investigations are undertaken thoroughly and that subsequent recommendations are shared and implemented effectively.
To lead for the service on the monitoring of patient complaints; ensuring these are investigated timely and effectively and that recommendations from same are actioned so that learning can be shared, and delivery of care improved.
Person specification
Knowledge and Experience
Essential criteria
- Experience of working in a Senior leadership role in health and social care setting
- Leading on Service User and Carer initiatives
- Evidence of good practice and clinical expertise as promoted by the individual
- Ability to work as part of a team in developing a culture that embraces change, innovation and creativity
- Clear commitment and desire to implement patient centred care programmes
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Skills
Essential criteria
- Excellent organisational, communication and presentation skills – both written and oral
- Ability to influence at a range of levels and across a variety of professional groups
- Analytical skills and ability to use data to inform decision making
- Ability to lead and produce an effective team
Desirable criteria
- Experience of attending conferences as a presenter or workshop leader
Qualifications
Essential criteria
- Appropriate professional qualification, e.g., RGN, RMN, RMNH, AHP or experience at Degree Level with evidence of post basic development in clinical practice
Desirable criteria
- Degree/masters or working towards same Certificate level in management
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Wendy Heckels
- Job title
- Head of Operations
- Email address
- [email protected]
List jobs with Mersey Care NHS Foundation Trust in Allied Health Professions or all sectors