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Job summary

Main area
Admin
Grade
NHS AfC: Band 5
Contract
2 x Permanent positions and 1 x 12 Month Fixed Term position available
Hours
Full time - 37.5 hours per week
Job ref
409-8332574
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Whiston Hospital
Town
Prescot
Salary
£32,073 - £39,043 per annum
Salary period
Yearly
Closing
16/11/2026 23:59
Interview date
23/11/2026

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Executive Assistant

NHS AfC: Band 5

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

The Executive Assistant is important role that supports Director(s) to deliver his/her part of the Trust’s Corporate Objectives as well as his or her responsibilities in any events or activities the Director(s) may participate in across a wider local or national footprint. He/she will undertake a wide range of administrative tasks, including taking personal responsibility for a range of delegated projects and business to support Director(s). This is in addition to providing a comprehensive administrative service to ensure the smooth running of the Directors’ offices.  
 
The Executive Assistant also operates in a wide network of communications, and must at all times promote sensitivity and tact, to ensure the effective achievement of key objectives.

Main duties of the job

The Executive office is overseen by an Office Manager, who also supports the Chief Executive and Deputy Chief Executive of the Trust. Together with six Executive Assistants support is given to 10 Executive Directors to ensure the smooth running of the Executive office and the achievement of the Trust objectives. 

Interview date 23 November (at Whiston Hospital) - The interview process will consist of an assessment as well as the interview.

Closing Date 16 November

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.

 

Detailed job description and main responsibilities

The Executive Assistant is required to support the Director(s) to deliver his/her part of the Trust’s corporate objectives as well as his or her responsibilities in any relationships or activities the Director(s) may participate in across a wider local or national footprint. He/she will undertake a wide range of managerial and administrative tasks, including taking personal responsibility for a range of delegated projects and business. This is in addition to providing a comprehensive administrative service to ensure the smooth running of the Directors’ offices.  
 
The Executive Assistant also operates in a wide network of communications, and must at all times promote sensitivity and tact, to ensure the effective achievement of key result areas. 

Person specification

Our Values

Essential criteria
  • We are Kind
  • We are Open
  • We are Inclusive

Qualifications

Essential criteria
  • Executive Secretary’s Diploma or significant equivalent experience at the same level and/ or equivalent qualification
  • BTEC/NVQ Level 3 in Business Studies/or equivalent qualification, or graduate seeking rapid development and/ or experience
  • Excellent typing/word processing skills, minimum RSA III or equivalent qualification and/ or experience
Desirable criteria
  • European Computer Driving Licence or equivalent qualification and/ or experience

Experience

Essential criteria
  • Experience of working as a PA/Secretary to a Senior Director or equivalent
  • Experience of working in a busy, complex enterprise
  • Experience of using Microsoft Office – Word, Excel, PowerPoint and Access
  • Experience of Microsoft Outlook or similar email package
  • Experience of supporting committees and organising meetings
  • Knowledge of medical terminology

Skills

Essential criteria
  • Excellent communication skills, both written and verbal
  • Excellent organisational and administrative skills
  • Excellent time management skills
  • Ability to work under pressure and to meet deadlines
  • Ability to work without supervision and use own initiative
  • Ability to deal with all difficult situations that may arise
  • Ability to work flexible and manage competing priorities
  • Consistently high standards of attention to detail and quality of work
  • Shorthand/Audio skills or equivalent
  • Ability to work as a member of a team
  • Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds
Desirable criteria
  • Knowledge of LEAN principles
  • HPA Loggist trained

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Documents to download

Apply online now

Further details / informal visits contact

Name
Jacqui Wallis
Job title
Executive Office Manager
Email address
[email protected]
Telephone number
0151 430 1242
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