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Job summary

Main area
Administration
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 22.5 hours per week
Job ref
409-7362746
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Whiston Hospital
Town
Prescot
Salary
£27,485 - £30,162 per annum pro rata
Salary period
Yearly
Closing
Today at 23:59
Interview date
10/03/2026

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Personal Medical Secretary

NHS AfC: Band 4

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Personal Medical Secretary

Band 4

Whiston Hospital

409-7362746

 

 

22.5 Hours per week

Monday – Wednesday

 

 

Clinical Support Services at Whiston Hospital is looking to appoint a Personal Medical Secretary to provide a comprehensive service with the minimum of supervision within the Paediatric department.

 

The successful applicant will be able to organise their own workload and co-ordinate workload activities with other Personal Medical Secretaries in the team.  The successful candidates will be of a pleasant disposition, have excellent interpersonal skills and a friendly telephone manner.

The JD & PS are currently under AfC review and are subject to change.

Main duties of the job

To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians.

Keep diary up to date, arrange appointments, and arrange travel and accommodation.

Operate an effective bring forward system and filing system.

Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed.

Type discharge summaries as appropriate

Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.

To manage and maintain 18-week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians.

Keep diary up to date, arrange appointments, and arrange travel and accommodation.

Operate an effective bring forward system and filing system.

Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed.

Type discharge summaries as appropriate

Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.

To manage and maintain 18-week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged.

Person specification

Qualifications

Essential criteria
  • GSCE Standard or Higher
  • RSA 3 – Typing / Word Processing
  • RSA 3 – Medical Audio Typing
  • Good English Language Skills
  • Medical Terminology
Desirable criteria
  • Shorthand / Speed Writing
  • Secretarial Diploma
  • ECDL
  • CLAIT award

Experience

Essential criteria
  • Minute Taking
  • Microsoft Office Experience
  • Ability to work as part of a team
  • Previous Medical Secretary Experience
  • Medical Audio Typing
Desirable criteria
  • 2 years’ experience in a similar role or equivalent knowledge

Other

Essential criteria
  • Highly developed interpersonal skills
  • Ability to use own initiative and work independently
  • Capability to adapt to most situations
  • Reliable and conscientious
  • Ability to maintain control of stressful situations
  • Able to work the hours and undertake duties required
  • Ability to travel across hospital sites when required
  • Possess a friendly and approachable personality
  • Ability to show understanding an appreciation
  • Comply with Trust policies and procedures at all times
  • Ability and willingness to undergo further training for the post
  • Maintain confidentiality at all times

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Documents to download

Apply online now

Further details / informal visits contact

Name
Chloe Smith
Job title
Administration Services Co-Ordinator
Email address
[email protected]
Telephone number
0151 478 7666
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