Job summary
- Main area
- Navigator
- Grade
- NHS AFC: Band 4
- Contract
- Fixed term: 12 months (Or secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 409-6587005-E
- Employer
- Mersey and West Lancashire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Whiston Hospital
- Town
- Prescot
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 02/09/2025 23:59
Employer heading

Surgical Care Navigator
NHS AFC: Band 4
After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.
Job overview
Surgical Care Navigator
Job Location: Whiston Hospital (Hybrid Working)
AFC Band – Band 4 (12 months fixed term Secondment opportunity considered)
An exciting opportunity to support the use of an innovate AI tool across Mersey and West Lancashire Teaching Hospitals which helps prioritise patients to prepare for surgery through self-care coaching prehabilitation programme has become available. The Surgical Navigator post will be introduced to primarily promote and support the onboarding of eligible patients to wait well for surgery at home with the support of the coaching programme.
We are looking for an enthusiastic person to join our Surgical Team to communicate with our patients on the benefits of enrolling onto the prehabilitation 12 weeks programme and explaining to them on how to proceed with this offer. The role will also involve liaising with surgical and pre-operative assessment colleagues to track updates for this patient group.
The Surgical Navigator will also be expected to generate and manage patient lists, liaising with appropriate clinical teams to capture outcomes of patient reviews ensuring data is captured accurately and divisional reports are available.
Main duties of the job
- Plan and organise activities to ensure weekly patient lists are prepared and made available to relevant clinicians for review.
- Attendance at weekly operational meetings
- Develop procedures for own work area and work within the boundaries of the departmental procedures.
- Receive complex patient level information and manipulate patient level data using excel and information dashboards.
- Ensure weekly patient lists are prepared and made available to 3rd Party Supplier for prehabilitation patient cohorts.
- Using existing in-house inpatient waiting list dashboard identify appropriate cohort of patients who require a harms review and export onto excel for divisional use.
- Manage timelines for review to take place and escalate where required if reviews are not carried out by clinicians within the agreed timeframe.
- Ensure the outcomes of the returned reviews are recorded accurately within digital patient notes.
- Ensure quality and accuracy of all data reports.
Working for our organisation
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Detailed job description and main responsibilities
Please ensure you have read through the attached Job Description and Person Specification before submitting your application.
Advertising date: 19th August 2025
Closing date: 2nd September 2025
Shortlisting date:3rd September 2025
Proposed Interview date: TBC
Please note, this post may close earlier than advertised if a sufficient number of applications are received.
Person specification
Other
Desirable criteria
- Ability to travel between Whiston and St Helens hospital locations by own car/ assisted driver
Skills
Essential criteria
- Excellent verbal and communication skills
- Excellent numeric and accuracy skills
- Ability to organise own workload effectively and work under pressure
- Able to work effectively as a team member
- Able to work with minimum supervision
- Able to meet change demands and priorities with a flexible approach
- Demonstrates ability to engage and communicate with staff of all levels
Desirable criteria
- Report writing and presentations skills
- Analytical/reasoning skills
Qualifications
Essential criteria
- Intermediate IT skills
Desirable criteria
- Educated to Diploma level and/or equivalent experience and/or equivalent qualification.
- Evidence of continuing professional development
Knowledge & Experience
Essential criteria
- Experience in an NHS administrative role
- Experience of working to deadlines and prioritising tasks.
- Knowledge of MS Office to include word and excel
- Experience of data entry
- Excellent keyboard skills
- Knowledge and understanding of pre-operative waiting times target definitions
- Knowledge of the Trust EPR, its functionality and working processes
Desirable criteria
- Experience MDT co-ordinator role
- Good knowledge of patient pathways of care through the clinical setting
- Knowledge of audit process
- Knowledge and experience of data analysis
- An understanding of national programmes relating to perioperative Care and Surgical harms review process.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Adam Ralph
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 0151 430 1934
- Additional information
Chloe Stott-Smith
Deputy Directorate Manager
Tel: 0151 290 4056
Jemma Smith
Assistant Directorate Manager
0151 290 4182
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