Job vacancy: Clerical Officer, Mersey Care NHS Foundation Trust, Southport

Job summary

Main area: Admin and Clerical
Grade: Band 2
Contract: 12 months (Fixed Term)
Hours: Full time - 37.5 hours per week (Mon - Fri 8.30am - 16.30pm)
Job ref: 350-CC7260290-B

Employer: Mersey Care NHS Foundation Trust
Employer type: NHS
Site: GP Out of Hours
Town: Southport
Salary: £24,465 Per Annum
Salary period: Yearly
Closing: 25/08/2025 23:59

Clerical Officer

Band 2

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

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Detailed job description and main responsibilities

The successful applicant will need to have knowledge and be familiar with Microsoft Office. Previous experience of working in an office environment, data input skills and the ability to priorities own workload and work to defined timescales. Previous experience within a health care environment would be desirable.

The successful candidate will be required to possess good knowledge of verbal and written communication skills.
Monitoring the Teams inbox on a daily basis
Uploading Referrals on a daily basis
Answering the telephone and escalating messages to team members
Liaising with care homes & hospitals including passing on patients confidential information.
Using EMIS for patients documents retrieval
Printing, Scanning and photocopying
Stationery Orders
Attening Team Huddles
Any Ad-Hoc Admin Duties

Person specification

Qualifications

Essential criteria

GCSE Grade A-C or equivalent
Computer literate
Working Knowledge of Microsoft Office

Knowledge and experience

Desirable criteria

Previous healthcare clerical experience.

Skills

Essential criteria

Good keyboard skills
Ability to plan, prioritise and schedule work
Effective communication and interpersonal skills
Ability to work with attention to detail
Ability to work effectively within teams
Ability to work on own initiative

Values

Essential criteria

Continuous Improvement
Accountability
Respectfulness
Enthusiasm
Support
Responsive to service users
Engaging leadership style
Strong customer service belief
Transparency and honesty
Discreet

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Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust’s guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email [email protected] to ensure that measures can be put in place to support you.

We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email [email protected]) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

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Fair Employment Charter Status - Aspiring Level

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Graeme Beswick
Job title: Admin Team Leader
Email address: [email protected]
Telephone number: 07811736734
Additional information: [email protected]

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Job summary

Employer heading

Clerical Officer

Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Knowledge and experience

Desirable criteria

Skills

Essential criteria

Values

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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