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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 14 hours per week (Thursday & Friday)
Job ref
409-8079631
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Southport & Ormskirk
Town
Southport
Salary
£25,760 - £27,476 per annum pro rata
Salary period
Yearly
Closing
05/07/2026 23:59
Interview date
13/07/2026

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Pathway Navigator/Validator

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

Pathway Navigator/Validator - 14 hours

Based across both sites of Ormskirk District General and Southport District General.

An exciting opportunity has arisen within the 18 week Pathway Team, and we are looking to recruit a Band 3, Patient Pathway Navigator/Validator.

The Pathway Navigator will validate data to ensure a true representation of a patient's treatment pathway is recorded and reported. This requires the formation of close links with Directorate teams in order to expedite patient pathways/treatment.

The Navigator is responsible for providing accurate and timely data, in order to identify patients who may breach national targets.

The successful candidate will possess excellent communication and organisational skills, excel spread sheets and be able to work to tight deadlines.

The primary role will be to validate the open pathways across the organisation and action as necessary in accordance with protocols.

This role is crucial in the delivery of our efficiency work and will involve close working with the CBU Directorate managers, operational service managers, medical secretaries and clinicians.

Main duties of the job

The successful candidates will be able to demonstrate excellent interpersonal and communication skills and will have the ability to forge and maintain good working relationships with colleagues.

The ability to manage a very busy workload is essential, as is the ability to quickly find solutions and to identify and focus on critical issues when decision making.

Knowledge of patient pathway management is desirable as is an understanding of the electronic patient record.

Working for our organisation

The Secretary of State has approved the partnership between St Helens & Knowsley Teaching Hospitals and Southport & Ormskirk Hospitals.

From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.

The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.

The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.

Our Vision is to deliver 5 Star Patient Care:

  • CARE that is evidence based, high quality and compassionate
  • ​​​​​​SAFETY that is of the highest standards
  • COMMUNICATION that is open, inclusive and respectful
  • SYSTEMS that are efficient, patient centred and reliable
  • PATHWAYS that are best practice and embedded, but also respect the individual needs of patients

Our achievements include:

  • Trust rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme

Please see our Wellbeing & Benefits booklet for more information on our staff benefits.

Detailed job description and main responsibilities

Please see job description and person specification for further information

Advert date: 

Closing date: 

Shortlisting date: 

Interview date: 

Please note this advert will close early upon receipt of sufficient applications

Person specification

Qualifications

Essential criteria
  • GCSE or equivalent in Maths and English Language Grade C or above
  • Computer skill, ECDL, or equivalent

Skills

Essential criteria
  • Good interpersonal skills with a range of people at different levels
  • Excellent attention to detail, reliably check and record data, identify anomalies and be able to self-check work completed
  • Accurate key board skills
  • Demonstrate excellent organisational and time management skills
  • Be proactive in contributing to service improvement
  • To use multiple clinical information systems and databases to understand and coordinate patients' pathways
  • Work accurately and Methodically

Knowledge and Experience

Essential criteria
  • Previous NHS experience
  • Knowledge of Medical Terminology
  • MS Office – primarily excel
Desirable criteria
  • Knowledge of Medway
  • Knowledge of the 18 week rule

Other

Essential criteria
  • Ability to sit and work at a VDU for long periods of time
  • Frequent requirement for prolonged concentration
  • Occasionally indirect exposure whilst viewing patients records
  • Willingness to work across site on occasions as required
  • Prolonged use of VDU

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Documents to download

Apply online now

Further details / informal visits contact

Name
Suzanne Hogan
Job title
Access Manager
Email address
[email protected]
Telephone number
01695 656972
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