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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
409-7831975-A
Employer
Mersey and West Lancashire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Southport and Ormskirk Hospitals
Town
Southport
Salary
£25,760 - £27,476 Per annum, pro rata
Salary period
Yearly
Closing
24/10/2026 23:59
Interview date
06/11/2026

Employer heading

Mersey and West Lancashire Teaching Hospitals NHS Trust logo

Support Medical Secretary - Radiology

NHS AfC: Band 3

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

Job overview

We are looking for an  enthusiastic and motivated Support Medical Secretary to join our expanding team in the Radiology Department. 

It is expected that applicants will have appropriate experience of working in a medical environment and also demonstrate a background of working in an office environment with the ability to liaise with all the relevant departments within the Trust. 

Being a team player is essential together with first-rate organisational skills. 

Main duties of the job

  • Working as part of a team to provide secretarial support to the Radiology Department
  • Working across all specialties to ensure timely despatch of Radiology reports to General Practitioners and Consultants on a timely basis.

Working for our organisation

ersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

The position is based at Southport Hospital

Please see Job Description for further information

Please note this vacancy may close early if a sufficient number of applicants is reached.

Person specification

Our Values

Essential criteria
  • We are Kind
  • We are Open
  • We are Inclusive

Qualifications

Essential criteria
  • NVQ III or equivalent experience
  • RSA II/III Typing or word processing
  • Knowledge of medical terminology
  • Audio typing
Desirable criteria
  • AMSPAR Diploma
  • European Computer Driving Licence (ECDL)

Skills

Essential criteria
  • Able to communicate effectively with a wide range of people, both internal and external
  • Ability to work as a member of a team
  • Excellent interpersonal skills
  • Knowledge of Data Protection
  • Flexible working approach
  • Ability to plan and organise own workload to meet targets
  • Customer Service skills
Desirable criteria
  • Knowledge of Microsoft Office Software Package

Knowledge and experience

Essential criteria
  • Previous secretarial experience with knowledge of secretarial / administrative procedures and systems
  • Previous Medical Secretary experience
Desirable criteria
  • Previous NHS experience

Other

Essential criteria
  • Committed to self-development to meet the requirements of the role
  • Ability to concentrate for prolonged periods when transcribing medical audio dictation in a predictable work pattern
  • Ability to deal with distressed patients or relatives when answering telephone
  • Ability to cope with frequent indirect exposure to distressing or emotional situations in content of clinical correspondence
  • Continuous use of computer / keyboard
  • Use of trolleys to transport casenotes
  • Continuous use of VDU
  • Working in an office environment

Employer certification / accreditation badges

Nursing TimesApprenticeships logoDisability confident leaderArmed Forces Covenant Gold AwardNavajo - Merseyside and CheshireCare quality commission - OutstandingDying to Work CharterStep into healthHappy to Talk Flexible WorkingNHS Rainbow Badge - BronzeDefence Employer Recognition Scheme (ERS) - GoldPeople Promise

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Tom Latham
Job title
Operational Service Manager
Email address
[email protected]
Telephone number
01704 704565
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