Job summary
- Main area
- Endoscopy Admissions Officer
- Grade
- NHS AfC: Band 3
- Contract
- Bank
- Hours
- Flexible working
- Job ref
- 096-5794505
- Employer
- Merseyside & West Lancashire NHS Lead Employer
- Employer type
- NHS
- Site
- Cheshire and Merseyside Collaborative NHS Bank
- Town
- St Helen's
- Salary
- £11.67 - £12.45 Bank hours will be paid equivalent to NHS AFC: Band 3 (pro-rata)
- Salary period
- Hourly
- Closing
- 31/08/2024 23:59
Employer heading
Bank Endoscopy Admissions Officer
NHS AfC: Band 3
Job overview
Are you an Endoscopy Admissions Administrator with experience within Endoscopy looking for flexible working across a variety of NHS Trusts in the Cheshire and Merseyside region?
We are looking for Admissions Administrators or equivalent with Endoscopy experience to join the new Cheshire and Merseyside NHS Collaborative Bank.
By joining this new collaborative bank, you would open up access to a greater choice when it comes to working additional hours, the additional benefits include:
- earning additional pensionable income - paid on a weekly basis
- choosing duties or shifts to suit your work life balance
- gaining experience working in another Endoscopy department/Trust
- sharing learning and knowledge with others within the field of Endoscopy
Main duties of the job
You will need to be adaptable in your approach to work, enthusiastic and a self-motivated individual with excellent administration skills who is able to integrate quickly and work as part of the team. You will need to have excellent verbal and written communication skills.
The NHS constitutional values and 6Cs are at the heart of everything we do at the NW Collaborative Bank, and it is vitally important that our workers represent these values at all times. There are six values in the NHS Constitution:
- working together for patients. Patients come first in everything we do
- respect and dignity. We value every person – whether patient, their families or carers, or staff – as an individual, respect their aspirations and commitments in life, and seek to understand their priorities, needs, abilities and limits
- commitment to quality of care. We earn the trust placed in us by insisting on quality and striving to get the basics of quality of care – safety, effectiveness, and patient experience right every time
- compassion. We ensure that compassion is central to the care we provide and respond with humanity and kindness to each person’s pain, distress, anxiety or need
- improving lives. We strive to improve health and wellbeing and people’s experiences of the NHS
- everyone counts. We maximise our resources for the benefit of the whole community, and make sure nobody is excluded, discriminated against or left behind.
Working for our organisation
Lead Employer has partnered up with a number of NHS Trusts across Merseyside and Cheshire and the workforce platform Patchwork Health to launch the Cheshire and Merseyside Collaborative Bank.
Detailed job description and main responsibilities
Please review the attached job description and person specification.
For more information please visit the Cheshire and Merseyside Collaborative NHS Collaborative Bank website - https://sthk.merseywestlancs.nhs.uk/cheshire-and-merseyside-collaborative-bank
Person specification
Person specification
Essential criteria
- Educated to GCSE level or equivalent
- NVQ Level 3 in Business Administration or equivalent experience
- Have a current substantive role within an Endoscopy setting
- 2/3 years previous administration experience at NVQ Level 3
- Team working, administration and clerical work experience
- Experience of dealing with the public
- Experience in using Microsoft Office applications and advanced keyboard skills
- Provide evidence of excellent communication: -written, verbal and telephone manner.
- Able to communicate with a variety of people at all levels and different backgrounds
- Able to deal with sensitive issues with tact and diplomacy
- Organised, systematic and ability to prioritise work
- A positive, ‘can do’ attitude
- Able to deal with multiple issues at one time
- Good attention to detail
- Able to remain calm under pressure and work to demanding deadlines
- Ability to work on own initiative with minimal supervision
- Flexible and willing to learn
- Ability to develop effective working relationships
Desirable criteria
- ECDL
- Knowledge of waiting list administration
- Knowledge of medical terminology
- Experience of Meditech Customer Care Course
- Understanding of patient access targets
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Cheshire and Merseyside Collaborative NHS Bank
- Job title
- Recruitment Team
- Email address
- [email protected]
- Telephone number
- 0151 676 5588
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