Skip to main content
Please wait, loading

Job summary

Main area
Medicine
Grade
Band 3
Contract
Permanent: Working hours across Monday-Saturday
Hours
Full time - 37.5 hours per week (Monday - Saturday 0800 - 18:00)
Job ref
408-26-272-A
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Upton
Salary
£25,760 - £27,476 per annum
Salary period
Yearly
Closing
17/08/2026 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Endoscopy TCI Clerk

Band 3

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

The Endoscopy Department are looking to appoint a  TCI Clerk  to support the booking of elective activity.

This role is based within the Endoscopy Unit at Arrowe Park Hospital working across 6 days (Monday-Saturday). 

The successful candidate will have experience of using Cerner and ideally have TCI training, although this is not essential as training will be provided. They should have good people skills and be able to prioritise their own workload. Experience in a clinic setting would be an advantage.

Main duties of the job

Create, book, admit and discharge TCI encounters for patients.
Arrange the booking, reception and follow up outpatient appointments.
Complete all required documentation and computer records.
Send out admissions letters and deals with all relevant enquires from patients, relatives and GP’s etc.
Deals with any difficulties relating to the admission of the patient, referring to a higher level if required.
Ensure clear communications with the consultant and their secretary.
Ensure cancelled appointments are refilled where possible by reviewing the waiting list.
Ensure strict monitoring of patients waiting times, i.e. targets to be achieved.
Liaise with multi-disciplinary staff regarding Consultants annual leave.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the Northwest of England, comprising of the Wirral’s only Emergency Department. We provide a high-quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider Northwest footprint.

We have approximately 855 beds trust-wide, and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see Job overview & attached Job description for further information about the TCI Clerk position available with WUTH.

 

Visits to the Endoscopy Unit are welcomed for interested applicants. 

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • Minimum of 5 GCSE’s at Grade A*-C, including Maths and English
  • At least 12 months experience of working with the public
Desirable criteria
  • ECDL or equivalent
  • Experience of working in the NHS

Knowledge and Skills

Essential criteria
  • Computer skills
Desirable criteria
  • Good working knowledge of Cerner

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantNHS Rainbow badgeHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Millie Cameron
Job title
Endoscopy Performance Manager
Email address
[email protected]
Telephone number
0151 604 7095
Additional information

Michael Ray

Endoscopy Team Leader

0151 604 7095 

Apply online nowAlert me to similar vacancies