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Job summary

Main area
Surgery
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
408-26-105
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Upton
Salary
£24,465 per annum
Salary period
Yearly
Closing
12/04/2026 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Ward Clerk - Ward 14

Band 2

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

An exciting opportunity has arisen for a Ward Clerk post on Ward 14 . This role will provide administrative support to the team to ensure the smooth running of the ward.  The successful candidate will be a central part of the ward team and will be required to protect patient’s confidential information.

This role has a wide variety of administrative tasks that need to be completed. The role is ideal for someone who has willingness to learn new skills, has excellent communication (both verbal and written)  and has proven problem solving skills.

The vacancy is full time 37.5 hrs per week from Monday to Friday (Hours to be arranged with discussion)

Main duties of the job

  • To check demographic details are correct on admission and discharge.
  • To arrange transport for patients attending other hospitals/departments.
  • To answer the telephone, taking messages or transferring calls as appropriate.
  • To co-ordinate outpatient appointments with clinic clerk prior to discharge.
  • To prepare any discharged patients paperwork for scanning. 
  • To provide support to nursing staff for general patient requests.
  • Liaise with Informatics regarding electronic equipment.  
  • To update criteria to reside information for all patients' daily.
  • To undertake any clerical tasks which will assist with quality improvement initiatives on the ward

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them.

Detailed job description and main responsibilities

Please see Job overview & attached Job description for further information about the Ward Clerk position available with WUTH.

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • NVQ 2 in a relevant subject or equivalent experience of working in an administrative role
  • Educated to GCSE or equivalent
Desirable criteria
  • ECDL
  • Previous experience in an NHS acute hospital.
  • Previous experience of the Cerner Millennium information system

Knowledge and Skills

Essential criteria
  • Knowledge of NHS admin processes

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantNHS Rainbow badgeHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Natasha Williams
Job title
Ward manager
Email address
[email protected]
Telephone number
0151 604 7013
Additional information

Alternatively please speak to Deputy ward managers Emma Luxton or Samuel Hanson with any enquiries.

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