Job summary
- Main area
- Ophthalmology
- Grade
- Band 6 - Subject to AfC banding
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 408-26-368
- Employer
- Wirral University Teaching Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Clatterbridge Hospital
- Town
- Wirral
- Salary
- £39,959 - £48,117 per annum
- Salary period
- Yearly
- Closing
- 02/07/2026 23:59
Employer heading
Diabetic Eye Screening Programme Manager
Band 6 - Subject to AfC banding
To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8
Job overview
Programme manager for the Wirral Diabetic Eye Screening Programme (DESP), working collaboratively with partner organisations to ensure retinopathy screening services are delivered in an environment that benefits patients and service users.
Coordinate the delivery of the programme, including the line management, supervision and development of clerical staff.
Be responsible for monitoring programme achievement against quality assurance standards and national service objectives, according to the ENSPDR national guidance.
Ensure that the programme is achieving key targets for the offering and uptake of retinopathy screening to the diabetic population of Wirral.
Work collaboratively with the clinical lead for the screening programme, and, where able, local diabetologists, ophthalmologists and other key health care professionals to ensure that call/recall, screening data collection, referral and quality assurance are in place.
Candidate should note that the commissioning of this service is currently under review and a market engagement with outcomes expected in the near future.
Main duties of the job
· Accountable for the smooth operational running of the Wirral Diabetic Eye Screening Programme (DESP).
- Communicate complex information to a range of professional colleagues at all levels, requiring good negotiating and presentation skills.
- Develop key relationships with the Clinical Lead, Operational Group (including Commissioners and Screening Quality Assurance Service), screening staff, optometrists, ophthalmologists, IT staff and software companies, as well as other health care professionals and patient representatives.
- Present programme data on uptake/offered targets per GP practice to large audiences, such as GP forums, practice nurse / practice manager groups, MDT’s and operational group meetings.
- Responsible for the submission of quarterly Programme Performance Reports (PPR) and Quality Assurance Governance Packs to the Commissioners and Screening Quality Assurance Service.
· Work collaboratively with partner organisations and external stakeholders, working closely with NHS England Screening and Immunisation Team (SIT) and the Screening Quality Assurance Service (SQAS).
- Undertake capacity and demand planning to ensure the programme can meet patient demand for appointments of new/existing patients on several pathways (Routine Digital Screening, Slit lamp Biomicroscopy and Digital Surveillance
Working for our organisation
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Detailed job description and main responsibilities
· Accountable for the smooth operational running of the Wirral Diabetic Eye Screening Programme (DESP).
- Communicate complex information to a range of professional colleagues at all levels, requiring good negotiating and presentation skills.
- Develop key relationships with the Clinical Lead, Operational Group (including Commissioners and Screening Quality Assurance Service), screening staff, optometrists, ophthalmologists, IT staff and software companies, as well as other health care professionals and patient representatives.
- Present programme data on uptake/offered targets per GP practice to large audiences, such as GP forums, practice nurse / practice manager groups, MDT’s and operational group meetings.
- Responsible for the submission of quarterly Programme Performance Reports (PPR) and Quality Assurance Governance Packs to the Commissioners and Screening Quality Assurance Service.
Work collaboratively with partner organisations and external stakeholders, working closely with NHS England Screening and Immunisation Team (SIT) and the Screening Quality Assurance Service (SQAS).
- Undertake capacity and demand planning to ensure the programme can meet patient demand for appointments of new/existing patients on several pathways (Routine Digital Screening, Slit lamp Biomicroscopy and Digital Surveillance
Please see attached Job Description for further information
Person specification
Qualifications, Specific Experience & Training
Essential criteria
- Degree level / management qualification or demonstrable equivalent experience.
- Three years' experience of managing complex data, preferably in an NHS environment, and preferably within an ophthalmic setting.
- To adhere to all Trust policies and procedures and maintain accurate patient records.
Desirable criteria
- To be in possession of, or working towards, the City & Guilds qualification in Diabetic Retinal Screening Administration, levels 1, 2 and 9.
- Project management experience, including the implementation of IT systems.
Knowledge and Skills
Essential criteria
- Enhanced IT skills, including experience of Windows based software (ECDL or equivalent).
- Ability to communicate effectively within a multidisciplinary team, both Trust-wide and nationally, and with diabetic patients in a calm, sensitive, reassuring and persuasive way.
- Ability to manage, analyse and interpret complex data and producing reports based on this to national standards.
- Ability to communicate effectively with outside agencies, including contracted optometrists, GP practice managers / diabetes nurses, and failsafe co-ordinators / programme managers from neighbouring screening programmes.
- Ability to receive and present with clarity sometimes very complex data to senior managers and external bodies (including GPs, PCTs, and the National Programme).
- Ability to act autonomously in a pressurised environment, e.g. to ensure urgent referral for treatment of patients with advanced retinopathy.
- Ability to work accurately while maintaining intense periods of concentration despite competing claims on time.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Robinson
- Job title
- Assistant Directorate Manager
- Email address
- [email protected]
- Telephone number
- 0151 678 5111
- Additional information
X5496
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