Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Outpatients
Gradd
Band 2
Contract
Cyfnod Penodol: 12 mis (Fixed term)
Oriau
Rhan-amser - 22.5 awr yr wythnos
Cyfeirnod y swydd
408-25-621-A
Cyflogwr
Wirral University Teaching Hospital NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Arrowe Park Hospital
Tref
Wirral
Cyflog
£24,465 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
28/08/2025 23:59

Teitl cyflogwr

Wirral University Teaching Hospital NHS Foundation Trust logo

Clinic Clerk

Band 2

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Trosolwg o'r swydd

To work as part of a team under the supervision of the Team Leader providing clerical and reception support in the Central Outpatients Department.

Booking appointments and maintaining appropriate records.

Prif ddyletswyddau'r swydd

  • Arrange the booking, reception and follow up of out-patients for any clinician in accordance with agreed requirements.
  • Complete all required documentation and computer records.
  • Deal with any difficulties relating to the clinic, referring to a higher level if required, and make suggestions for improvement.
  • Receive and acknowledge incoming referral letters as appropriate.
  • Refer letters to Consultant/clinician for further advice as required.
  • Book and advise patients of appointments using the Trust’s  booking protocols.
  • Ensure clinics are booked to full capacity as per the agreed schedule.
  • Make suggestions as to any modification to ensure smooth running of clinic based on demand.
  • Ensure that all outpatient targets are met, in relation to appointments.

Gweithio i'n sefydliad

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please see attached Job description for further information about the Clinic Clerk position available with WUTH.

 

Manyleb y person

Qualifications, Specific Experience & Training

Meini prawf hanfodol
  • Educated to GCSE level or equivalent
  • Experience of working in an administrative role
Meini prawf dymunol
  • NVQ level 2 in a relevant subject
  • Previous experience in an NHS acute hospital
  • Previous experience of the Cerner Millennium information system

Knowledge & Skills

Meini prawf hanfodol
  • Basic working knowledge of IT
  • Good verbal and written communication skills

Personal Attributes

Meini prawf hanfodol
  • Self-motivated and enthusiastic
  • Sensitive and empathetic
  • Polite and friendly manner
Meini prawf dymunol
  • Ability to work under pressure
  • Ability to handle conflict and aggression
  • Ability to work as part of a multidisciplinary team

Knowledge and Skills

Meini prawf hanfodol
  • Good keyboard and computer skills
  • Good time management and organisational skills
Meini prawf dymunol
  • Knowledge of admin processes
  • Aware of Information Governance
  • Ability to prioritise, work to deadlines and use initiative.
  • Excellent customer service skills

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerNHS Rainbow badgeHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Claire Hazlehurst
Teitl y swydd
Business Support Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
0151 678 5111
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg