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Job summary

Main area
Outpatients
Grade
Band 7
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
408-25-1014
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
Arrowe Park Hospital
Town
Wirral
Salary
£47,810 - £54,710 per annum
Salary period
Yearly
Closing
26/02/2026 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Assistant Directorate Manager - Surgical Division

Band 7

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

An exciting opportunity has become available within the Surgical Division for an Assistant Directorate Manager.

The postholder will focus on operational management supporting the Directorate Manager to ensure robust processes are in place to;

  • deliver the elective plan
  • deliver Referral to Treatment (RTT) metrics
  • deliver cancer metrics (28 day/62 day/104 day). 

Main duties of the job

You will have experience of operational management, be self-motivated and possess excellent interpersonal and IT skills.

You will have the ability to develop and lead specific projects and manage any associated change processes and attend core meetings both on behalf of, and in the absence of the Directorate Manager. The ability to analyse data and make recommendations for improvement is a key part of this role. 

An important responsibility for the postholder is to continually review and improve on cancer performance, working with the Consultant Leads and the Directorate Manager to implement best practice clinical pathways and monitor performance against them.

You will lead a team of Business Support Managers, Business Support Administrators and secretaries and be expected to work closely with the Directorate Manager, Consultant Surgeons and Assistant Nurse Practitioners.

There will be a requirement to produce reports reflecting the current position of the service and present at business meetings and directorate meetings as required.

The postholder will also be responsible for investigating and responding to formal patient complaints and Fairness at Work grievances.

You will be a Senior Leader within the Surgical Division and be a role model to the team and demonstrate the Trust's core values and behaviours.

 

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

Please see Job overview & attached Job description for further information about the Assistant Directorate Manager position available at WUTH.

Person specification

Personal Attributes

Essential criteria
  • Have determination to succeed.
  • Have the ability to work well within a team environment
  • Be flexible within demands of the role and possess self-motivation
  • Have good innovation skills and be pro-active in approach to National Health Service agenda
  • Ability to work to deadlines
  • Have the ability to communicate confidently and assertively both written and verbally, formally/informally to a variety of people, both internal and external to the Trust
  • Have the ability to deal with competing priorities through developed reasoning and prioritisation skills
  • Have the ability to exercise discretion when dealing with sensitive issues
  • Have the ability to respond appropriately when exposed to difficult situations
  • Have the ability to deal appropriately with patients/visitors/staff who demonstrate challenging behaviour

Knowledge and Skills

Essential criteria
  • Good IT Skills
  • Be able to plan and organise a broad range of complex activities across different levels that require on-going evaluation and modification
  • Be able to analyse and present data in an appropriate format
  • Have sound time management skills
  • Knowledge of employment legislation
  • Good financial knowledge and budget management experience
  • Leadership skills
Desirable criteria
  • ECDL or equivalent

Qualifications, Specific Experience & Training

Essential criteria
  • To be academically qualified to degree qualification/equivalency of experience
  • To have 3 years operational management experience
  • To have experience of managing targets
  • Experience in managing change/service redesign
  • Experience in staff recruitment
Desirable criteria
  • Operational management experience within the NHS

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantNHS Rainbow badgeHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Debbie Pink
Job title
Directorate Manager General Surgery
Email address
[email protected]
Telephone number
07557902930
Additional information

 

 

 

 

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