Job overview

Would you like the opportunity to work in a unique and fast-paced environment?  If so, then working as a Medical Secretary in Parc Prison might be the job for you. 

If you consider yourself to be adaptable and resilient and have an interest ensuring that prisoners have equal access to care as they would in the community, then come and work at Parc Prison.

The role is based inside the prison with exciting opportunities to learn and broaden your knowledge of the justice system and how prisoners are able to access services.

You you will be working within a small administration team but alongside a much wider primary care team and security staff as well as building relationships with staff at local hospitals. 

If you fancy something really different, take this amazing chance to learn something new every day!

Main duties of the job

You will be working within a small  but strong administration team and also alongside a much wider primary care team and  even larger security team.  You will be responsible for booking external hospital appointments on behalf of patients, which involves developing strong relationships with staff at local hospitals.  Often, appointments have to be re-arranged at short notice, so a high degree of flexibility and patience is a must.  You will also be responsible for supporting the GPs with referrals to hospital and actioning electronic tasks in relation to patient care.  You will also see prisoners on a daily basis as they visit the healthcare department for all their different primary care appointments.  Due to the fact that prisoners are unable to make contact with local hospitals themselves, you will need to be demonstrate determination and compassion in securing access to care on their behalf, whilst being mindful of prison protocol and security risks.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.