Job summary
- Main area
- Communications
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 110-AC173-0726
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- The Hub
- Town
- Llantrisant
- Salary
- £40,559 - £48,841 per annum pro rata
- Salary period
- Yearly
- Closing
- 23/07/2026 23:59
Employer heading
Engagement and Involvement Lead (Public Health)
Band 6
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
This role will help champion local people and local voices, enabling us to deliver upon our vision of ‘Building Healthier Communities Together’, developing trusted partnerships with community organisations and ensuring the voice of local people informs the way we work and supports them to live healthier lives.
Working within the Health Board’s Communications, Engagement and Fundraising Team, and alongside our Public Health Team, this role will help to create community and public engagement and involvement programmes that support the Health Boards public health and strategic priorities.
The post holder will promote a culture of staff, patient and public involvement in the Health Board, strengthening the ways in which people’s views are used in decision making and empowering those from diverse communities to be heard.
The Engagement and Involvement Lead (Public Health) will advise the Public Health Team and other colleagues on opportunities for involving local communities in the work of the Health Board and will create and implement campaigns which empower people to take informed responsibility for their own health and wellbeing.
Main duties of the job
· The Engagement and Involvement Lead (Public Health) will support the Communications, Engagement and Fundraising Team and the Public Health Team to involve communities in the work of the Health Board, ensuring the voice of local people can meaningfully influence, inform and inspire plans which impact upon their health and wellbeing, and that of future generations.
· Develop and maintain excellent relationships with patient and public groups, including seldom heard groups, to enable high quality patient and public engagement activity to be planned and delivered.
· Provide creative and innovative engagement and involvement solutions to the Public Health Team.
· Work with the Public Health Team to interpret strategic and operational information and package projects to make them suitable and accessible for public engagement and involvement.
· Research, create, implement and evaluate campaigns which inform people about healthy behaviours and enable them to make safe and healthy lifestyle choices.
· Develop, lead and evaluate engagement and involvement projects, across face-to-face and digital platforms.
· Provide advice and support to ensure patient and public engagement and involvement activities are consistent, legally compliant and based upon best practice.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications and Knowledge
Essential criteria
- Educated to degree level or equivalent level of experience of working at a senior level in specialist area.
- Extensive knowledge of specialist areas, acquired through post graduate diploma in community engagement communications, co-production or equivalent experience or training.
- Extensive experience of working with communities and building relationships.
- Evidence of continued professional development.
- An understanding of relevant legislation relating to equality, and public involvement.
- Knowledge of project management and reporting.
Experience
Essential criteria
- Experience of NHS communications.
- Experience of developing resources for use in engagement activities and events, creating presentations and content for use across multiple channels and platforms, including website, intranet, Viva Engage and social media.
- Experience of working with communities.
- Experience of supporting involvement in community change and development of services.
- Experience of supporting public involvement initiatives. This might include: Supporting and facilitating public meetings. Building and maintaining community partnerships. Supporting survey design. Planning engagement events and activities. Keeping records of activity and identifying the difference engagement has had.
- Experience of supporting and developing reports on activity.
Skills and Attributes
Essential criteria
- Good interpersonal skills with ability to interact with staff at all levels.
- Awareness of service improvement approaches, including mapping and analysis, co-design, measuring change.
- Support and facilitate events attended by diverse stakeholders and communities.
- Good communication and interpersonal skills.
- Ability to manage challenging situations.
- Strong interpersonal, communication, presentation and engagement skills.
- Evidence of matrix / virtual-team working and engagement across departmental and organisational boundaries.
- Raise, record and manage risks and issues.
- Supporting focus group facilitation.
Desirable criteria
- Welsh language skills in Speaking/Listening at Level 3 or above
Other Role Requirements
Essential criteria
- Compassion, respect for others and commitment to the values of the Health Board.
- Positive attitude to managing complex, challenging tasks.
- Strong self-awareness and interpersonal skills.
- Able to work effectively as part of a team and adapt practices and approaches to suit the requirements of others.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
- Professional calm and efficient manner. Effective organiser, influencer and networker.
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals.
- Ability to be flexible and adaptable to meet the needs of the service including working flexible hours.
- Ability to build relationships with people at all levels and to deal with senior colleagues with confidence.
- Ability to work as part of a team and contribute towards meeting service demands.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Natasha Weeks
- Job title
- Head of Engagement and Involvement
- Email address
- [email protected]
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