Job summary
- Main area
- Gastroenterology
- Grade
- Band 3
- Contract
- Fixed term: 12 months (due to service needs)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC279-1025
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Royal Glamorgan Hospital
- Town
- Llantrisant
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 08/10/2025 23:59
Employer heading

Support Medical Secretary
Band 3
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
An exciting opportunity has arisen for a motivated Support Medical Secretary to join the busy Gastroenterology department at the Royal Glamorgan Hospital in Llantrisant.
The successful candidate will support the department with administrative tasks including audio typing and waiting list management. The role will work closely with the Inflammatory Bowel Disease (IBD) team but will support the whole service.
The applicant will require excellent communication skills when liaising with patients and colleagues.
Main duties of the job
The post holder will provide a comprehensive and high quality secretarial and administrative support to the Consultants, Nurses and other professionals within the Gastroenterology department in the Planned Care Directorate.
The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.
The post holder will be expected to manage and prioritise their own workload using experience and initiative.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
For full roles and responsibilities for this vacancy, please see attached Job Description and Person Specification
This post is fixed term for 12 months due to - meet the needs of the service
Person specification
Qualifications
Essential criteria
- RSA/OCR Stage III or equivalent in word processing.
- Knowledge of Microsoft Office, to include Word, PowerPoint and Excel packages.
Experience
Essential criteria
- Experience of working in an office environment or in a similar role.
- Previous NHS experience
Desirable criteria
- Level 3 Speaking/Listening in Welsh or higher
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Paul Aberdeen
- Job title
- Support Manager - Gastroenterology
- Email address
- [email protected]
- Telephone number
- 01656 752987
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