Job summary
- Main area
- Pathology
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC268-0925
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Royal Glamorgan Hospital
- Town
- Llantrisant
- Salary
- £27,898 - £30,615 per annum
- Salary period
- Yearly
- Closing
- 09/10/2025 23:59
Employer heading

Medical Secretary (Haematology)
Band 4
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
We have an exciting opportunity for the right candidate to join our Haematology Department as a full-time medical secretary. We are a busy department who strive to provide excellent patient care and positive patient experiences.
We are looking for someone with relevant experience, who is enthusiastic and willing to learn. You must have excellent communication skills and be able to demonstrate that you can work as part of a team. You will be required to liaise with patients of all ages, clinicians at all levels, managers and external stakeholders. Time management skills are essential as you will need to balance the demands of a busy service.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
The post holder will provide a comprehensive and high quality secretarial and administrative support to the Consultants, doctors and other professionals within Clinical Haematology in the Pathology Directorate.
The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties.
The post holder will be expected to manage and prioritise their own workload using experience and initiative. The post holder will work independently to provide a secretarial and administrative office function, adhering to UHB policies and procedures.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Working for our organisation
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Knowledge
Essential criteria
- RSA/OCR Level 3 or equivalent knowledge and experience
- Knowledge of secretarial and administrative procedures and systems
- Comprehensive knowledge of medical terminology
- Knowledge of the Welsh PAS system
Desirable criteria
- Medical Secretary qualification e.g. AMSPAR
Experience
Essential criteria
- Previous Experience in a secretarial role
- Experience of working in a busy environment
Desirable criteria
- Experience of working in a hospital environment
Aptitude and abilities
Essential criteria
- Excellent keyboard and audio typing skills
- Ability to prioritise and manage own workload
- Excellent communication and telephone skills
- Ability to deal with staff at all levels
Desirable criteria
- Ability to set up office systems
- Welsh language speaking/listening skills at Level 3 or above
Personal Attributes
Essential criteria
- Diplomacy and confidentiality
- Enthusiastic and motivated
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Helen Williams
- Job title
- Administration Support Manager
- Email address
- [email protected]
- Telephone number
- 01443 443343
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