Job overview

To contribute to the provision of health care to the patients of Cwm Taf Morgannwg University Health Board, by providing confidential and comprehensive secretarial service to the consultant and associated team within the consultant’s speciality.

Following appropriate systems, procedures, policies and processes, ensuring efficient and accurate typing skills are performed and that timely communication is carried out to allow the patients to experience a smooth journey at all times.

This post is a permanent position working in the Colorectal Department, Prince Charles Hospital.

Main duties of the job

Assist the Medical secretary within the Colorectal Team by providing direct support within the consultant and nursing colorectal teams.

Routine typing/audio typing of clinical correspondence. Managing Consultant’s diaries, prioritising results, organising clinical activity.  Liaising with patients, GP’s and outside Health Boards to provide treatment and care.

Carry out routine office tasks eg photocopying, scanning, filing, shredding, distribution of documents and process information of a sensitive and confidential basis. 

Request patient nots as required for complaints and serious incidences. 
Adhere to University Health Board policies and procedures. 

Adhere to University Health Board policies and procedures. 

Open, sort and circulate mail to appropriate members of staff, ensuring all mail is dealt with appropriately and in a timely manner.

Receive all incoming internal and external calls, dealing with them if able or diverting to appropriate personnel. 

Manage electronic diary and arrange any meeting/s if appropriate.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.