Job overview

An exciting opportunity has arisen for a highly motivated individual to work in Critical Care,  Prince Charles Hospital, which is currently 10 bedded unit with plans to expand.  

We are looking to appoint a flexible person with general clerical skills, who can cope well under pressure and someone who enjoys working with members of the public and  being  a vital member of our friendly, hardworking team. 

The successful candidate will need to be forward thinking and be able to provide a full range of clerical duties to support the smooth running of the ward. 

The role is varied and includes assisting with general ward tidiness, filling, scanning, photocopying,  medical data inputting, booking out patient appointments and a pleasant telephone manner.

Good communication and organisational skills are essential as well as a flexible approach to work.

Knowledge of health IT systems is desirable although full training will be given. 

Main duties of the job

You will be responsible for the maintenance of patient notes, computer systems, answering phone calls, scanning documents.

You will be expected to communicate with a wide range of professionals, Consultants, doctors, nursing staff, patients and relatives. 

You will be expected to organise your own workload in order to maintain and efficient and professional service.

Photocopying documents/notes as required.

Locate, collate, file and store patients notes as appropriate.

Contribute to a welcoming atmosphere within the ward making users feel comfortable and at ease.

Report any problems relevant to the ward to the senior nurse in charge.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•              We listen, learn, and improve

•              We treat everyone with respect

•              We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.