Job overview

The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary who will support the Rhuematology Team working 22.5 hours per week to cover the needs of the service.

The main purpose of this post will be to provide secretarial office duties such as transcribing medical correspondence, audio typing, undertake mail and filing duties, retrieving patients medical notes, managing patient pathways via WPAS, as well as handling queries from patients, relatives, carers and external partners on a regular day to day basis.

The post holder will be required to demonstrate excellent typing, communication, organisational, clerical and IT skills. They will need to be able to work using their own initiative while also working well as a team member.  

It would be an advantage if the post holder was familiar with the NHS information systems and in particular WPAS (Myrddin).  They will need to have a good understanding of the principles of Referral to Treatment. They will need to have a sound knowledge of a range of Microsoft office packages.

An understanding of customer care and meeting the needs of the general public is necessary for this position, therefore an excellent telephone and communication manner will need to be demonstrated.

Main duties of the job

The post holder will provide a comprehensive and high quality secretarial and administrative support to the consultants, doctors and other professionals within the Rheumatology Department. 

The post holder will also be expected to liaise in a professional manner with colleagues, visitors and patients and undertake a wide spectrum of administrative and secretarial duties. 

The post holder will be expected to manage and prioritise their own workload using experience and initiative.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•            We listen, learn, and improve

•            We treat everyone with respect

•            We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.