Job overview

An exciting opportunity has arisen within Cwm Taf Morgannwg Locality Primary Care Mental Health Support Services.

The role is full time (37.5 hrs per week) working Monday to Friday 9am - 5pm

The Administrative Assistant will provide effective administrative service to support the efficient running of the Local Primary Mental Health Support Services (LPMHSS) .  As well as administrative tasks, the post holder will collect and input statistical information on service activity in line with both local and national requirements.

The Administrative Assistant will be expected to portray a positive image and be able to liaise in a professional manner with clients, colleagues and visitors to the Service.

The post holder will be expected to plan and prioritise own work load escalating any issues to the Admin Manager, Clinical Lead and Deputy Clinical Service Group Manager.

Main duties of the job

The post holder will be responsible for providing an efficient and  high standard of Administration support to the LPMHSS .

The post holder will handle  confidential and sometimes  contentious and sensitive information and will therefore be relied upon to observe and comply with specific and implied confidentiality rules and policies.

The post holder is expected to work flexibly to support the Local Primary Mental Health Support Services (LPMHSS)  and assist and support other colleagues if required this includes working as part of a team with the other administration staff across our 5 sites providing cover as required.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Working for our organisation

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales’s largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM’s location offers the best of South Wales, just 20 minutes from Cardiff’s vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy—Our Health, Our Future—focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

•            We listen, learn, and improve

•            We treat everyone with respect

•            We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you’ll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.