Job summary
- Main area
- Speech and Language Clerical Officer
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 110-AC292-1025W
- Employer
- Cwm Taf Morgannwg University Health Board
- Employer type
- NHS
- Site
- Pontypridd Cottage Hospital
- Town
- Pontypridd
- Salary
- £24,833 per annum
- Salary period
- Yearly
- Closing
- 26/10/2025 23:59
Employer heading

Therapies Clinical Administrative and Clerical Officer
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.
Discover more about working with us here:
Cwm Taf Morgannwg University Health Board – Join CTM
Home - Cwm Taf Morgannwg University Health Board
Job overview
We have an exciting opportunity for a enthusiastic person with administrative skills and knowledge and excellent people skills to join our small admin team supporting our Speech and Language Therapy Service across the Health Board.
Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.
Welsh Skills Essential: This post is advertised as Welsh skills are essential. This means Speaking & Listening at Level 3 (equivalent to CEFR B2) or above. We don’t need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.
Main duties of the job
The successful candidate will carry out a range of admin duties including contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Knowledge
Essential criteria
- RSA 2 Word Processing / Typing Qualification
- A basic knowledge of Excel and Databases.
- To hold or be working towards completing the European Computing Driving License (ECDL).
- To have a level of knowledge around record keeping management.
- The ability to communicate well with all levels of staff and members of the public. Accurate data-inputting skills
Experience
Essential criteria
- Sufficient relevant office experience, in the NHS environment.
- Previous experience of working with the public
Skills
Essential criteria
- Keyboard skills and knowledge of IT systems
- Myrddin
- Welsh language speaking/listening skills at Level 3 or above
Desirable criteria
- Ability to analyse statistical data
Applicant requirements
Welsh language skills are essential
Documents to download
Further details / informal visits contact
- Name
- Richard John
- Job title
- Speech and Language Therapy/Podiatry Admin Manager
- Email address
- [email protected]
- Telephone number
- 01685351300
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