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Job summary

Main area
Speech and Language Clerical Officer
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
110-AC292-1025W
Employer
Cwm Taf Morgannwg University Health Board
Employer type
NHS
Site
Pontypridd Cottage Hospital
Town
Pontypridd
Salary
£24,833 per annum
Salary period
Yearly
Closing
26/10/2025 23:59

Employer heading

Cwm Taf Morgannwg University Health Board logo

Therapies Clinical Administrative and Clerical Officer

Band 2

Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.

Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.

At CTM, you’ll be part of a supportive, inclusive team from diverse nations, cultures, and backgrounds. Every role counts, every person matters, and together, we’re creating a space where everyone can thrive.

Discover more about working with us here:

Cwm Taf Morgannwg University Health Board – Join CTM

Home - Cwm Taf Morgannwg University Health Board

 

Job overview

We have an exciting opportunity for a enthusiastic person with administrative skills and knowledge and excellent people skills  to join our small admin team supporting our Speech and Language Therapy Service across the Health Board.

Cwm Taf Morgannwg University Health Board Speech and Language Therapy department are a friendly and compassionate team who place a strong commitment to supporting staff development and wellbeing.

Welsh Skills Essential: This post is advertised as Welsh skills are essential. This means Speaking & Listening at Level 3 (equivalent to CEFR B2) or above. We don’t need fluency. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

Main duties of the job

The successful candidate will carry out a range of admin duties including contacting patients / patient's families / carers and a range of professionals, booking appointments as well as using the Health Board electronic systems, to enable the smooth running of the busy, friendly department.

Working for our organisation

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family.  Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

  • We listen, learn and improve
  • We treat everyone with respect
  • We all work together as one team

 We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Knowledge

Essential criteria
  • RSA 2 Word Processing / Typing Qualification
  • A basic knowledge of Excel and Databases.
  • To hold or be working towards completing the European Computing Driving License (ECDL).
  • To have a level of knowledge around record keeping management.
  • The ability to communicate well with all levels of staff and members of the public. Accurate data-inputting skills

Experience

Essential criteria
  • Sufficient relevant office experience, in the NHS environment.
  • Previous experience of working with the public

Skills

Essential criteria
  • Keyboard skills and knowledge of IT systems
  • Myrddin
  • Welsh language speaking/listening skills at Level 3 or above
Desirable criteria
  • Ability to analyse statistical data

Employer certification / accreditation badges

Age positiveDisability confident leaderStop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddAccredited Living Wage EmployerWelsh logo for Armed Force Bronze Award for Cym Taf UHBAccredited Living Wage EmployerCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are essential

Documents to download

Apply online now

Further details / informal visits contact

Name
Richard John
Job title
Speech and Language Therapy/Podiatry Admin Manager
Email address
[email protected]
Telephone number
01685351300
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