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Job summary

Main area
Physiotherapy Administration
Grade
Band 2
Contract
Fixed term: 6 months (Until 31/03/26)
Hours
Part time - 12 hours per week (Monday and Tuesday)
Job ref
040-AC282-0825
Employer
Aneurin Bevan University Health Board
Employer type
NHS
Site
Nevill Hall Hospital
Town
Abergavenny
Salary
£24,833 per annum pro rata
Salary period
Yearly
Closing
19/08/2025 23:59

Employer heading

Aneurin Bevan University Health Board logo

Physiotherapy Administrative and Clerical Officer

Band 2

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable. 

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

 

Job overview

An opportunity has arisen for an enthusiastic and diligent Administrative Support Officer who will be based within the MSK Outpatient Physiotherapy Department at Nevill Hall Hospital on a Monday and Tuesday for 6 months on a fixed term basis. 

We require someone who has excellent administrative and clerical skills to become a member of this dynamic team. You will work alongside the administration lead and clerical colleagues. You need to demonstrate the ability to prioritise your own workload and show initiative. 

Main duties of the job

THIS POST IS FIXED TERM FOR 6 MOTHS DUE TO THE NEEDS OF THE SERVICE

You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have direct contact with parents/carers and health professionals. Due to the area you will be working in, the post holder would need to demonstrate compassion and a good understanding around possible complex or safeguarding situations. The post holder must embrace change and be committed to best practice.

This post is Fixed Term/Secondment for 6 months due to the needs of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Other Requirements

Essential criteria
  • The physical ability to perform and cope with all aspects of manual handling as demanded by the job role
  • The ability to move between sites within the Trust as demanded by the job role
  • Commitment to lifelong learning

Skills & Knowledge

Essential criteria
  • I T skills including the use of Microsoft Windows and Microsoft Office
  • Good communication skills both verbal and written
  • The ability to work effectively in a team environment
  • The ability to adapt to changes in work routine
  • The ability to use a networked computer system
  • Good organisational and prioritisation skills
  • The ability to work without direct supervision
  • Evidence of initiative and good time management
Desirable criteria
  • The ability to use the internet and design databases and spreadsheets
  • The ability to work under pressure and meet deadlines
  • Good negotiation skills
  • The ability to speak Welsh

Experience

Essential criteria
  • Previous experience of working within an office environment
Desirable criteria
  • Previous experience in a health and/or social care environment
  • Experience of Myrddin and/or WelshPAS (Patient Administration System)

Education/Qualifications/

Essential criteria
  • Good command of English Language and Basic Maths
Desirable criteria
  • GCSE or equivalent in Maths and English

Employer certification / accreditation badges

Credit Unions WalesApprenticeships logoAge positiveImproving working livesStop Smoking Wales is the NHS Smoking Cessation Service in WalesArmed Forces Covenant Gold AwardStonewall Hyrwyddwr Amrywiaeth Diversity ChampionMindful employer.  Being positive about mental health.Disability confident employerHyderus o ran anabledd crflogwrRNIBCore principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Bethan Webster
Job title
Interim Physiotherapy Operational Manager
Email address
[email protected]
Telephone number
01873 732305
Additional information

Alison Bailey - Admin Lead

[email protected]

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