Job summary
- Main area
- Regional Ophthalmology
- Grade
- Band 2
- Contract
- Permanent: hours - 9:30am - 5:30 to cover hours but expected to cover shift 7:30am - 3:30am during colleagues absence
- Hours
- Full time - 37.5 hours per week (hours - 9:30am - 5:30 to cover hours but expected to cover shift 7:30am - 3:30am during colleagues absence)
- Job ref
- 040-AC018-0126
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Nevill Hall Hospital
- Town
- Abergavenny
- Salary
- £24,833 per annum
- Salary period
- Yearly
- Closing
- 25/01/2026 23:59
Employer heading
Ward Clerk
Band 2
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
The post holder will help in the smooth operation of the administrative aspects of the Ophthalmology theatre by relieving professional staff of clerical and administrative duties in which the post holder will play an integral part.
Currently we are unable to provide certificates of sponsorship for this role as it does not meet the Home Office’s criteria. Anyone requiring a certificate of sponsorship is therefore unable to be shortlisted and interviewed
Main duties of the job
The Ward Clerk will play a key role in supporting the smooth running of the Regional Ophthalmology service by providing efficient and professional administrative services. The responsibilities of the Ward Clerk includes preparing and maintaining patient case notes, managing cancellations and ensure data entry on relevant systems.
Please note - the hours of working at 9:30am -5:30pm with the expectation to cover 7:30am - 3:30pm to cover colleagues absence.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Detailed job description and main responsibilities
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You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac To ensure an efficient and effective administration service to the ward clinical staff.
Assist the staff in administrative duties relating to the management of the ward e.g., acting on telephone messages / photocopying case notes for patient transfers etc.
Prepare case notes / collate investigation results and file appropriately when they have been signed by medical staff.
Ensure accurate ‘receiving in’ and ‘passing on’ of case notes.
Ensure all medical notes and test results are available for consultant ward rounds, including ‘post take’ rounds.
Prioritise workload and adjust according to needs.
Carry out messages between wards and various departments including medical secretaries, medical records, X-ray.
Collect and deliver items to the above as required. File reports and notes in liaison with nursing team
Makes changes in own practice and constructively undertakes own role in improving services as agreed, offering suggestions for improving services.
Follows policies and procedures and works within standard guidelines.
Provide basic and accurate information in-person and via phone/email
To maintain good communication with staff other professional colleagues, patients and patients’ relatives, maintaining confidentiality at all times.
Maintain personal contact with patients and their relatives through conversations.
Answer telephone enquiries in an appropriate manner, convey messages and refer to nursing staff where applicable.
Liaise with other members of all relevant departments as appropriate.
Liaise with ambulance control organising discharges and transfers as necessary.
Responsible for monitoring and maintenance of office equipment ensuring it remains in working order.
Ensure that the ward stationary stocks are kept at the agreed levels.
Take every reasonable opportunity to maintain and improve professional knowledge
To cover pan gwent as and when due to service needs |
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Person specification
Skills and Attributes
Essential criteria
- Ability to embrace the following personal values and behaviours on a daily basis
- Ability to demonstrate a commitment to our Organisational values
- Good communication skills
- Polite and professional telephone manner
- Ability to perform well under pressure
- Ability to prioritise workload and achieve targets within given deadlines
- Ability to establish good working relationships with managers, clinicians, clerical staff at all levels
- Ability to work flexibly either as part of a team or using ones own initiative
Desirable criteria
- Welsh
Experience
Essential criteria
- Previous clerical experience or similar
Desirable criteria
- Previous Medical Records experience or knowledge of the hospitals patient administration system
Qualifications
Essential criteria
- Good General Education
- Computer Literate
Desirable criteria
- Proficient in software packages, including Word, Excel.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Stephen Haymond
- Job title
- Regional Ophthalmology Unit Manager
- Email address
- [email protected]
- Telephone number
- 01873732679
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