Job overview

An exciting opportunity has arisen within the Families & Therapies Division to join the administration team at Caerphilly Children’s Centre. We are a busy, friendly, and supportive team providing essential services to children and young people with disabilities and developmental difficulties.
The successful candidate will be based at Caerphilly Children's  but may need to travel to other sites to provide cover for annual leave or sickness. You will play a key role in supporting the smooth running of the Centre, ensuring an efficient and welcoming environment for families and staff.
We are looking for someone who is well-organised, practical, and able to work independently when required. You must have excellent verbal and written communication skills, strong keyboard and IT skills, and confidence in using Microsoft Office packages. Experience in an office or reception environment is desirable, along with a calm, patient, and polite telephone manner. The ability to work to deadlines, use initiative, and maintain professionalism is essential. An interest in the wellbeing of children and young people is important.
If you are proactive, adaptable, and committed to delivering high-quality administrative support, we would love to hear from you.

Main duties of the job

• To collect and open post
• Typing of emails and other correspondence as and when required
• To act as the first point of contact for the Caerphilly Children’s Centre when required, answer the telephone and liaise with the general public, staff and other professionals within the Health Board in a sympathetic and professional manner.
• Carrying out general clerical duties, including filing correspondence both manually and electronically.
• Send out signed letters and reports in a timely manner.
• To keep up to date with filing and scanning according to department procedures.
• To maintain and develop databases and systems to support the smooth running of the children’s centre.
• To carry out any other duties compatible with the grade which may be assigned from time to time by the Children Centre Team Lead. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.