Job summary
- Main area
- Finance
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 040-AC423-1125
- Employer
- Aneurin Bevan University Health Board
- Employer type
- NHS
- Site
- Ty Gwent, Lake View
- Town
- Cwmbran
- Salary
- £25,313 - £26,999 per annum, pro rata if applicable
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
Accounts Receivable Officer
Band 3
We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.
Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments OR SUPPORT needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 OR EMAIL [email protected]
If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.
We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Aneurin Bevan University Health Board support flexible working.
Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process
Job overview
We are looking for an enthusiastic and self-motivated individual to join the Account Receivable team on a full time permanent basis as Accounts Receivable Officer, based in Ty Gwent, Llantarnam, Cwmbran.
A key function of Corporate Finance, the team is responsible for managing all income due to the health board by issuing invoices to organisations and individuals and ensuring they are duly paid. The post holder will work within a team of 2 other Accounts Receivable Officers and the Accounts Receivable Manager.
The post holder will be required to have excellent communication skills, a good standard of IT skills, and be able to work independently and as part of the wider Finance Team.
Main duties of the job
Your duties will include:
Providing the administrative and financial support associated with ensuring all invoices and credit notes are raised correctly on the Accounts Receivable computer system and assist in recovering all income due to the Health Board. Resolving customer queries and assisting in the credit control process for the Health Board.
To plan workload to ensure weekly, monthly and annual timescales are met. Works within set parameters, advice available and refers to manager when necessary
You should be able to work to tight deadlines and have good communication skills to work in this customer focused environment.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Please see Person Specification included in the Job Description for full details.
Working for our organisation
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future
Detailed job description and main responsibilities
- Process, on a daily basis, all invoice and credit notes requests, ensuring that:
- All income request forms received are date stamped, numbered and entered on the spreadsheet log
- Each request complies with procedures and is properly authorised and coded
- VAT status of requests is checked
- All relevant details are recorded and entered into the Oracle Accounts Receivable computer system against the correct customer account
- Copies of all backing documents and requests are scanned and attached to the relevant invoice in the Oracle Accounts Receivable system
- The number of invoices produced and the batch totals are verified to prime records, with appropriate action taken for any discrepancies and entered on a logbook
- Auto Invoice process is run and completed
- Invoices and credit notes are printed or emailed, where possible, and sent promptly to customers
- Customer accounts are set up in the Oracle Accounts Receivable computer system, as necessary, and relevant details are recorded in the various customer administration records kept
- Resolve discrepancies and queries on customer invoices and statements by:
- Answering all telephone calls promptly and politely, obtaining as much information as possible from the caller
- Investigating the discrepancy or query and taking appropriate action
- Recording all customer calls on the Oracle Accounts Receivable computer system and follow up as appropriate
- For customers who have agreed repayment plans, either: Send out a standing order form for completion and forward to the bank once returned; or Set up a salary deduction.
- Maintain record of the repayment plans
- Assist with all ongoing credit control processes as specified by Accounts Receivable Manager, including:
- Checking statements and sending promptly to customers
- Checking preliminary credit control letters against customer calls, generate a hold in the Oracle Accounts Receivable computer system on any customers with queries
- Processing and printing Accounts Receivable credit control letters, twice weekly and sending out promptly to customers
- Prepare schedules of overdue invoices and accompanying notes for review by Accounts Receivable Manager and referral to the Health Board’s debt collecting agency.
- Run a report of outstanding debts by Requester and send out to budget holders for review and comment
- Update write-off schedule for review by Senior Finance staff.
- Participate in Financial Services Department mail procedures by:
- Opening and date stamping all mail received, and sorting into relevant Financial Services sections and distributing
- Enter cheques and Cash received into the post register
- Sort Accounts Receivable mail and deal with general correspondence
- Sort daily Accounts Receivable outgoing mail into either internal or external postage.
- File, sequentially, all Accounts Receivable paperwork to ensure Audit trail.
- To provide advice and support to other Health Board staff on the raising of invoices and general queries regarding the Oracle Accounts Receivable computer system.
Assist in any other Accounts Receivable tasks.
Person specification
Experience
Essential criteria
- Basic Windows Skills
- Basic level of Microsfot Office skills (or equivalent), including Excel, Word & Email
Desirable criteria
- Knowledge of Financial Procedures
Experience
Essential criteria
- Experience of working in a Finance Department (or similar corporate department
Desirable criteria
- Experience of Oracle Financials
Qualifications and Knowledge
Essential criteria
- NVQ Level 3 or equivalent demonstrable knowlege and experience
- Educated to GCSE level, including Maths & English (or equivalent)
- General Knowledge of computerised systems
- Knowledge of finance processes
Desirable criteria
- Knowledge of Accounts Receivable processes
- Knowledge of VAT regulations
Employer certification / accreditation badges
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Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Matthew Smith
- Job title
- Treasury Manager
- Email address
- [email protected]
- Telephone number
- 01495 765429
- Additional information
Matthew Smith
Tel: 01495 765429
Email: [email protected]
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