Trosolwg o'r swydd

Do you thrive in a fast-paced environment where your attention to detail and communication skills make a real difference?

Are you motivated to support compassionate, person-centred healthcare through effective administration and data analysis?

An exciting opportunity has arisen for an Administrator / Data Analyst to join the Patient Experience and Involvement Team at Aneurin Bevan University Health Board. This vital role supports the delivery of high-quality patient feedback and volunteering services, helping us listen, learn, and respond to what matters most to patients and families.

We’re looking for a proactive, organised, and empathetic individual who enjoys working collaboratively and is confident using data systems and software to support service improvement. You’ll play a key role in maintaining databases, coordinating communications, and supporting the rollout of our Patient Feedback System (CIVICA).

Applications are welcome from individuals with experience in administration, data entry, or service support—especially those who are passionate about making a difference in healthcare. What matters most is your ability to work with care, accuracy, and integrity, and to help us put people at the heart of everything we do.

This post is fixed term/secondment for 12 months from start date, cover service needs 

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post. 

Prif ddyletswyddau'r swydd

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The post holder will play a vital role in supporting the delivery of person-centred care by ensuring that patient and volunteer feedback is accurately captured, analysed, and used to inform service improvement across the Health Board. Reporting to the Patient Feedback System Facilitator they will maintain key data systems—including the CIVICA Patient Feedback and Volunteer platforms—and provide essential administrative support to the Patient Experience and Involvement Team. 

Gweithio i'n sefydliad

Mae Bwrdd Iechyd Prifysgol Aneurin Bevan yn sefydliad GIG sydd wedi ennill sawl gwobr ac sy'n angerddol am ofalu. Mae'r Bwrdd Iechyd yn darparu gweithle eithriadol lle gallwch deimlo yn ymddiriedol a gwerthfawr. Beth bynnag fo'ch arbenigedd neu'ch cam yn eich gyrfa, mae gennym gyfleoedd i bawb ddechrau, tyfu ac adeiladu eich gyrfa. Mae'r Bwrdd Iechyd yn darparu gofal acíwt, sylfaenol a chymunedol integredig sy'n gwasanaethu poblogaeth o 650,000 ac yn cyflogi dros 16,000 o staff.

Rydym yn cynnig pecyn manteision gwych a chyfleoedd hyfforddi a datblygu helaeth gyda hyfforddiant gorfodol â thâl, rhaglenni mewnol rhagorol, cyfleoedd i gwblhau cymwysterau cydnabyddedig a llwybrau gyrfa broffesiynol gan gynnwys ystod o raglenni datblygu rheolwyr. Rydym yn cynnig gweithio hyblyg ac yn hyrwyddo cydbwysedd iach rhwng bywyd a gwaith, yn darparu cymorth iechyd galwedigaethol a chynllun uchelgeisiol ar gyfer Canolfan Ragoriaeth Lles i'ch cefnogi yn y gwaith.

Mae ein strategaeth Dyfodol Clinigol yn parhau i wella a hyrwyddo gofal yn nes at adref yn ogystal â gofal ysbyty o ansawdd uchel pan fo angen. Ymunwch â ni ar ein taith i arloesi ffyrdd newydd o weithio a darparu gwasanaeth gofal iechyd o'r radd flaenaf sy'n addas ar gyfer y dyfodol.