Job summary
- Main area
- Nursing
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (8am-8pm shifts 7 days a week.)
- Job ref
- 839-7560553-RB
- Employer
- Norfolk Community Health and Care NHS Trust
- Employer type
- NHS
- Site
- 1 Mill Close
- Town
- Aylsham
- Salary
- £31,049 - £37,796 per annum
- Salary period
- Yearly
- Closing
- 02/11/2025 23:59
- Interview date
- 14/11/2025
Employer heading
Urgent Community Response Nurse
Band 5
NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.
Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.
We welcome applications from people who share our values and can help us deliver outstanding care in our local community.
Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.
Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.
Job overview
We have an exciting opportunity for a registered nurse to join the North Urgent Community Response Team, to support with urgent community 2 hour response for patients in their own home, with skills in palliative / end of life care, wound care and catheter care and a strong desire to further develop your community nursing skills and experience.
You will be required to work over a 7 day working week including weekends and will be hard working, motivated, with excellent communication skills. You will be able to demonstrate knowledge and skills in holistic assessment, to demonstrate that you use your initiative and have a keen interest in working with this group of patients. You must hold a full and valid driving licence and have access to a vehicle.
You will support staff working at a band 3 and 4 level, along with students and apprentices.
Main duties of the job
As part of the Urgent Community Response (UCR) Team you will be required:
• To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
• To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible, with support from Senior colleagues within the wider Urgent Community Response Team.
• To act as the patients advocate, facilitating choice and patient empowerment.
• To provide evidence based clinical/therapeutic interventions based on “best practice”.
• To work within the Urgent Community Response Team to support early discharge from hospital.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• To triage referrals on a rotational basis for the Urgent Community Response Team.
Working for our organisation
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Find out more about working for our organisation here:
https://heyzine.com/flip-book/2565ae62eb.html
Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Detailed job description and main responsibilities
Main Duties & Responsibilities.
As part of the Urgent Community Response (UCR) Team you will be required:
• To work within the Urgent Community Response Team to prevent unnecessary admission to hospital.
• To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where
possible, with support from Senior colleagues within the wider Urgent Community Response Team.
• To act as the patients advocate, facilitating choice and patient empowerment.
• To provide evidence based clinical/therapeutic interventions based on “best practice”.
• To work within the Urgent Community Response Team to support early discharge from hospital.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• To triage referrals on a rotational basis for the Urgent Community Response Team.
Clinical
The post holder will:
1.Assess, plan, implement and evaluate all aspects of patient care, and develop treatment/care pathways that may need to be delivered from a range of options.
2.Follow a holistic assessment, devise an individualised care pathway for each patient, modifying it as required.
3.Be aware of Assistive Technology and utilise where required.
4.Assess patients’ holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan.
5.Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
6.Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan.
7.Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
8.Be required to undertake risk assessments and act upon them appropriately.
9.Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
10.Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis.
11.Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills.
12.Order equipment and supplies via the electronic ordering systems used within the team.
13.Ensure informed consent is obtained prior to initiating interventions.
14.Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
Person specification
Qualifications
Essential criteria
- Diploma or 1st Level Degree
- RN Qualification
- Current NMC Registration
- Evidence of Continuing Professional Development
Desirable criteria
- Assessor/mentorship Preparation; ENB 998 or Equivalent
Experience
Essential criteria
- Evidence of working within the community or acute setting
- Attendance at in-house training and short courses
Desirable criteria
- Admission avoidance experience
Skills, Abilities and Knowledge
Essential criteria
- Good communication skills
- Highly motivated
- Able to provide high standards of care
- Tact and diplomacy
- Empathy and sensitivity
- Ability to use own initiative
- Ability to manage stressful situations
- Concentrate when undertaking patient care and inputting data/patient records
- Team player
- Work flexibly to accommodate patient/service needs
Personal Attributes
Essential criteria
- Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of young people/vulnerable adults
Personal and People Development
Essential criteria
- Professional appearance
- Be able to kneel, bend & stoop, and work in cramped environments
- Manoeuvre limbs of around 5-6kg
- Be reliable
Communication
Essential criteria
- Good communication skills
- Good observational & reporting skills
- Good interpersonal skills
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Clare Thompson
- Job title
- Clinical Operational Manager
- Email address
- [email protected]
- Telephone number
- 01263 710542
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