Job summary
- Main area
- Mental Health
- Grade
- Band 3
- Contract
- Permanent: 24/7 service, working long day and night shifts
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 246-WSU6573087-C
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Wedgwood House
- Town
- Bury St Edmunds
- Salary
- £24,625 - £25,674 gross per annum (pro rata)
- Salary period
- Yearly
- Closing
- 20/05/2025 23:59
Employer heading

Clinical Support Worker- Wedgewood House
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
Are you looking for an opportunity to support those suffering from mental health issues?
Do you work well with people and teams?
Do you want to progress in your role?
If you have said yes to these questions, we want to hear from you!
We have an exciting opportunity to join our fantastic wards based in Suffolk, we are looking for Band 3 Clinical Support Workers that are passionate about recovery led care with a focus on promoting least restrictive practice in Suffolk.
This role will be a unique opportunity to work across three of our Wedgwood wards on a rotation. You will be working across our two adult inpatient wards, Southgate and Northgate, as well as Abbeygate our older people inpatient ward.
Come and join our dedicated teams as a Clinical Support Worker!
Main duties of the job
You will need to be enthusiastic and conscientious and do everything you can to provide the best care to our service users. We are looking for someone who displays compassion, empathy and is sensitive in their approach to people who may be distressed or have a challenging manner.
Our primary focus is on collaborative working; placing great emphasis on the assessment/recovery model by using assessment tools relating to service user recovery and the philosophy that underpins patient centred care.
For this role, your duties will include:
- Spending 1:1 time with service users
- Providing direct patient care such as personal care and promoting activities of daily living
- Having a good understanding of mental health diagnoses and presentation including appropriate boundaries
- Undertaking therapeutic observations of all service users
Supporting service users on a 1:1 basis who may require varying levels of support - Undertaking physical management of violence and aggression training to manage challenging situations
- Undertaking physical health observations and COVID swabbing
- Taking service users on leave in the community
- Working with families and carers
- Providing cross departmental working within the acute pathway as required.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Detailed job description and main responsibilities
You will be provided with a fully supported induction programme and will be offered a programme of training and development should you wish to progress.
Our staff support network includes protected time, wellbeing sessions and regular supervision.
Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!
Person specification
Qualification
Essential criteria
- NVQ Level 3 in Health and Social Care or equivalent qualification OR experience
Desirable criteria
- Mental Health First Aid
Experience
Essential criteria
- Previous experience within the care sector
Desirable criteria
- Mental health experience
Other
Essential criteria
- Flexibility and adaptability
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Chloe Farley
- Job title
- Senior Recruitment Officer
- Email address
- [email protected]
- Telephone number
- 01603 517115
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