Crynodeb o'r swydd
Teitl cyflogwr
HR Support Officer
NHS AfC: Band 4
Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us.
#WeAreEEAST
We encourage you to ensure that your application relates to the Person Specification (provided as part of the Job Description or as a separate attachment).
Please visit our recruitment support page for advice on completing your application.
Trosolwg o'r swydd
The role involves closely collaborating with and reporting to the Head of HR Business Partners to effectively manage daily HR activities. This includes ensuring seamless administrative support for various committees and groups, as well as providing generalist HR administrative assistance when required.
The postholder will also be responsible for generalist HR administration support as and when required.
Prif ddyletswyddau'r swydd
The role necessitates demonstrating initiative and the ability to manage one's workload independently by addressing a variety of HR enquiries and prioritising tasks as assigned.
It also entails understanding the responsibilities of the Head of HR Business Partners to identify and raise pertinent issues or concerns, and being capable of responding to or investigating sensitive or confidential matters as needed.
Gweithio i'n sefydliad
You're thinking about working for the ambulance service, but wondering what sets us apart and makes the six counties of Essex, Hertfordshire, Bedfordshire, Suffolk, Norfolk and Cambridgeshire so special.
You get to work in one of the most diverse areas of the country; the bustling capital city is on our doorstep and the bracing North Sea coast envelops our shores to the east.
We've got historical cathedral towns and cities, brand new communities, rural broadlands and some of the busiest arteries of road and rail networks, including the M25, A14, M1, M11 and A12, and railway lines from London Liverpool Street out to Cambridge, Norwich, Peterborough, Colchester and Southend.
Wherever you go in the east of England there is always something to see and do; but if travelling around the UK and beyond is a must for you as well, the Luton, Stansted, Norwich and Southend airports couldn't make it more easier to stay in touch with loved ones or send you on a deserved holiday or short break.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
- Ensure that all post, paperwork and queries are dealt with efficiently.
- Provide a full range of administrative support to the Head of HRBPs including supporting them in the production and distribution of any documentation eg photocopying, scanning and filing.
- To draft letters, emails and reports including confidential documents as required.
- Prepare documentation for distribution to both internal/external organisations.
- Prepare documentation, including agendas and associated agenda items, eg for HR Policy Group, Staff Partnership Forum, People Services metrics and other Working Groups and Committees as required.
- Disseminate and recall information, chasing where appropriate.
- To undertake specific pieces of work, projects or any other duties on behalf of Head of HRBPs and other HR team members as required.
- To be flexible in working with other HR team members in order to ensure that professional and seamless HR business support is provided at all times.
- To receive, provide and process a wide variety of sensitive, contentious and confidential information, which should be processed professionally in line with the nature of the information in question.
- Build effective relationships with HR colleagues internally and with external organisations as required to assist with the efficient running of the HR team.
- Ensure the integrity of the HR team by maintaining a professional manner and ensure all contacts with internal colleagues and external organisations are in a professional and welcoming manner.
- Act as a point of contact for the Head of HRBPs ensuring that all correspondence, messages and enquiries are logged, acknowledged, prioritised and those requiring action are communicated appropriately and in a timely manner. In the absence of the Head of HRBPs, use independent judgement to ensure any issues arising are directed to the appropriate person(s) in an appropriate manner.
- Manage and monitor the Head of HRBP e-mail account and make judgements on the necessary action to be taken using own initiative, dealing with emails where possible, deleting unnecessary information and forwarding/delegating to appropriate HR team members.
- To establish, develop and maintain processes, systems and procedures to ensure the effective delivery of the HR functions, suggesting changes to improve administration and effectiveness as necessary.
- Utilise and create a range of word documents, spread sheets, databases and PowerPoint presentations and organise computer files in a logical manner.
- Ensure the efficient organisation and maintenance of the Head of HRBP computer and paper-based filing system, archiving as necessary, allowing for retrieval within appropriate timescales.
- To manage diary commitments and forward planning of priorities for action of Head of HRBP, and the HR Team to ensure that time is appropriately allocated and all deadlines for work are met. To prioritise commitments on their behalf regarding conflicting demands for appointments, based on developing a sound knowledge of the priorities and deadlines involved in their work.
- To keep up to date on HR Policies and procedures
- Works within the HR policies and procedures and other Trust policies as appropriate, work is managed but the post holder will need to use own initiative and consult with Head of HRBPs as needed.
- Occasional need to re-arrange meeting rooms in line with meeting requirements.
- May be a requirement to take minutes at HR meetings such as disciplinary, grievance, consultation, performance management and sickness absence meetings where discussion may be of an emotional or sensitive nature.
- Normal working conditions for office based staff.
- Occasional travel may be required as part of this job role.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to NVQ level 4/ GCSC/ A- Level or equivalent or significant direct experience in similar senior administrative/project support role leading to sound knowledge of administrative procedures
Meini prawf dymunol
- Educated to degree level or equivalent or significant direct experience supporting at director level
Experience
Meini prawf hanfodol
- Demonstrable experience of working in HR Administration including the application of HR processes and proceduresle
Meini prawf dymunol
- Previous experience working in the NHS, Ambulance Service or other Emergency Service
Knowledge
Meini prawf hanfodol
- Experience of Working in a HR Department and wider understanding of the HR functions
- Ability to work independently and to use own initiative when appropriate and when responding to critical and complex emails on behalf of the Head of HR
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Rachel Tremble
- Teitl y swydd
- Senior Executive Support Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01234 243200
Rhestr swyddi gyda East of England Ambulance Service Trust yn Nyrsio a bydwreigiaeth neu bob sector