Job summary
- Main area
- Ward 1
- Grade
- NHS AfC: Band 2
- Contract
- Permanent: Full and Part Times hours available generally 11.5 hrs Shifts (INCLUDING WEEKEND)
- Hours
- Full time
- Part time
- Job ref
- 177-HCA-7190570-WD1
- Employer
- James Paget University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- James Paget University Hospital
- Town
- Gorleston
- Salary
- £24,169 Per Annum
- Salary period
- Yearly
- Closing
- 28/05/2025 23:59
Employer heading

Healthcare Assistant
NHS AfC: Band 2
Patient and staff experience is important to us and these are the behaviours we live by:
- Putting patients first
- Aiming to get it right
- Recognising that everybody counts
- Doing everything openly and honestly
Job overview
We are hiring Band 2 Healthcare Assistants
Healthcare Assistant at James Paget University Hospital provide a range of personal care and delegated clinical duties under the guidance of a registered healthcare professional.
Working as part of a multidisciplinary team our Healthcare Assistant's or Senior Healthcare Assistant's undertake high quality, caring and compassionate care, containing to the delivery of a high quality healthcare to patients.
The HCA role is a great entry-point into an NHS career – many of our Healthcare Assistants go on to complete further training to develop their skills and further their career.
As HCA with no previous experience in care, a band 2 will provide an opportunity of progression to band 3 SHCA once training competencies are attained, as long as you have your qualification's in Maths, English or Health and Social Care
In this busy environment, roles vary depending on the type of area you work in. For example, working as a healthcare assistant on a ward is very different to working as an HCA in outpatient areas.
IF YOU REQUIRE SPONSORSHIP PLEASE DO NOT APPLY AND IF YOU HAVE APPLIED BEFORE THEN ALSO PLEASE DO NOT APPLY
Main duties of the job
Key duties and responsibilities
Working under the direction of a Registered Health Care Professional, HCAs participate in the clinical care provided to patients, prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role. Specific duties and responsibilities include;
- Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
- Assist patients with personal hygiene, toileting and use of continence aids
- Support Moving and Handling, use of mobility aids, correct patient positioning, assess pressure areas and skin integrity
- Developing positive relationships with parents, families and carers
- Be aware of the patient’s needs – emotional, social, physical, and cultural. Respect privacy, dignity and beliefs.
- Acts in a way that supports equality and diversity values.
- Work as part of the team in a co-operative, professional and constructive manner.
- Maintain confidentiality at all times
- Report any information regarding the wellbeing of the patients to the Registered Health Care Professional in a timely manner.
- Manage and organise time and activities to support and meet the needs of individuals
- To empower patients and their families to make their own decisions about health and choices.
PLEASE SEE THE ATTACHED JD & PS FOR ALL OF THE DUTIES
Working for our organisation
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
As a key member of the team you will be allocated on a shift by shift basis to work and support ward based colleagues in areas where staffing and, or patient acuity/dependency risk assessments indicate that help is required.
As a Healthcare Assistant you will be supported through the Care Certificate and dedicated enhanced supervision and engagement training - induction will include working across a range of specialities.
To fulfil the needs of service delivery to patients/service users and in line with our current team of clinicians, the post holder will work as part of a flexible rota over seven days a week, which will include working evenings, weekends and Bank Holidays.
Detailed job description and main responsibilities
Care
All patients should receive care to the highest standard. Duties include and encourage:
1. To assist the patient with all aspects of personal hygiene as and when required.
2. To allow the patient a choice in the selection of clothing and assist as appropriate.
3. To ensure privacy, respect and dignity at all times.
4. To support the vision and role model of a “Care Maker”.
Person specification
Qualifications
Essential criteria
- GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent
- Care Certificate or willingness to undertake
Desirable criteria
- NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support
Experience and Knowledge
Essential criteria
- Experience of working in a health, social or residential care setting
- To demonstrate a range of procedures and practices, base level of theoretical knowledge
- Demonstrate through previous experience the ability to escalate concerns
- Ability to work in a multi-agency team
- Ability to work with staff from a diverse range of backgrounds
- Inpatient services/community/ social or residential services
Desirable criteria
- Previous care experience within an NHS environment
Skills and Knowledge
Essential criteria
- Ability to support patients and families
- Plan and prioritise own workload
- Confidence to work flexibly and to challenge established ways of working and organisational structures.
- Demonstrate the promotion of equality, diversity and rights of others
- Ability to complete patient records in accordance with policies and procedures
- Computer keyboard skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Hayley Kitchen
- Job title
- Sister
- Email address
- [email protected]
- Telephone number
- 01493 452001
If you have problems applying, contact
- Address
-
Recruitment & Workforce
James Paget Hospital
Lowestoft Road
Gorleston
Great Yarmouth
Norfolk
NR31 6LA
List jobs with James Paget University Hospitals NHS Foundation Trust in Nursing and Midwifery or all sectors