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Job summary

Main area
Ward 1
Grade
NHS AfC: Band 2
Contract
Permanent: Full and Part Times hours available generally 11.5 hrs Shifts (INCLUDING WEEKEND)
Hours
  • Full time
  • Part time
37.5 hours per week (Full and Part Times hours available generally 11.5 hrs Shifts (INCLUDING WEEKEND))
Job ref
177-HCA-7190570-WD1
Employer
James Paget University Hospitals NHS Foundation Trust
Employer type
NHS
Site
James Paget University Hospital
Town
Gorleston
Salary
£24,169 Per Annum
Salary period
Yearly
Closing
28/05/2025 23:59

Employer heading

James Paget University Hospitals NHS Foundation Trust logo

Healthcare Assistant

NHS AfC: Band 2

The James Paget University Hospitals NHS Foundation Trust serves a population of around 250,000 people in the Great Yarmouth, Lowestoft and Waveney areas. The Trust provides an integrated hospital and community children’s service. 
Patient and staff experience is important to us and these are the behaviours we live by: 
 
  • Putting patients first
  • Aiming to get it right 
  • Recognising that everybody counts
  • Doing everything openly and honestly

 
‘Prior consideration will be given to NHS At Risk staff within East of England'

Job overview

We are hiring Band 2 Healthcare Assistants 

Healthcare Assistant at James Paget University Hospital provide a range of personal care and delegated clinical duties under the guidance of a registered healthcare professional.

Working as part of a  multidisciplinary team our Healthcare Assistant's or Senior Healthcare Assistant's undertake high quality, caring and compassionate  care, containing to the delivery of a high quality healthcare to patients.

The HCA role is a great entry-point into an NHS career – many of our Healthcare Assistants go on to complete further training to develop their skills and further their career.

As HCA with no previous experience in care, a band 2 will provide an opportunity of progression to band 3 SHCA once training competencies are attained, as long as you have your qualification's in Maths, English or Health and Social Care

In this busy environment, roles vary depending on the type of area you work in. For example, working as a healthcare assistant on a ward is very different to working as an HCA in outpatient areas.

IF YOU REQUIRE SPONSORSHIP PLEASE DO NOT APPLY AND IF YOU HAVE APPLIED BEFORE THEN ALSO PLEASE DO NOT APPLY

Main duties of the job

Key duties and responsibilities

Working under the direction of a Registered Health Care Professional, HCAs participate in the clinical care provided to patients, prioritising workload appropriately and developing competencies that safeguard practice and effectiveness in role. Specific duties and responsibilities include;

  • Work as part of a designated clinical and care team delivering care that focuses on the direct needs of the individual
  • Assist patients with personal hygiene, toileting and use of continence aids
  • Support Moving and Handling, use of mobility aids, correct patient positioning, assess pressure areas and skin integrity
  • Developing positive relationships with parents, families and carers
  • Be aware of the patient’s needs – emotional, social, physical, and cultural. Respect privacy, dignity and beliefs.
  • Acts in a way that supports equality and diversity values.
  • Work as part of the team in a co-operative, professional and constructive manner.
  • Maintain confidentiality at all times
  • Report any information regarding the wellbeing of the patients to the Registered Health Care Professional in a timely manner.
  • Manage and organise time and activities to support and meet the needs of individuals
  • To empower patients and their families to make their own decisions about health and choices.

PLEASE SEE THE ATTACHED JD & PS FOR ALL OF THE DUTIES

 

Working for our organisation

We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.

As a key member of the team you will be allocated on a shift by shift basis to work and support ward based colleagues in areas where staffing and, or patient acuity/dependency risk assessments indicate that help is required.

As a Healthcare Assistant you will be supported through the Care Certificate and dedicated enhanced supervision and engagement training - induction will include working across a range of specialities.

To fulfil the needs of service delivery to patients/service users and in line with our current team of clinicians, the post holder will work as part of a flexible rota over seven days a week, which will include working evenings, weekends and Bank Holidays.

Detailed job description and main responsibilities

Care

All patients should receive care to the highest standard. Duties include and encourage:

1.  To assist the patient with all aspects of personal hygiene as and when  required.

2.  To allow the patient a choice in the selection of clothing and assist as appropriate.

3. To ensure privacy, respect and dignity at all times.

4. To support the vision and role model of a “Care Maker”.

Person specification

Qualifications

Essential criteria
  • GCSE English Language and Maths A to C or 4 -9 or functional skills or equivalent
  • Care Certificate or willingness to undertake
Desirable criteria
  • NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support

Experience and Knowledge

Essential criteria
  • Experience of working in a health, social or residential care setting
  • To demonstrate a range of procedures and practices, base level of theoretical knowledge
  • Demonstrate through previous experience the ability to escalate concerns
  • Ability to work in a multi-agency team
  • Ability to work with staff from a diverse range of backgrounds
  • Inpatient services/community/ social or residential services
Desirable criteria
  • Previous care experience within an NHS environment

Skills and Knowledge

Essential criteria
  • Ability to support patients and families
  • Plan and prioritise own workload
  • Confidence to work flexibly and to challenge established ways of working and organisational structures.
  • Demonstrate the promotion of equality, diversity and rights of others
  • Ability to complete patient records in accordance with policies and procedures
  • Computer keyboard skills

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesDefence Employer Recognition Scheme (ERS) - SilverMindful employer.  Being positive about mental health.CTP The Ministry of Defence partnering with Right ManagementCare Leaver CovenantCare Quality Commission - Requires improvementStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hayley Kitchen
Job title
Sister
Email address
[email protected]
Telephone number
01493 452001

If you have problems applying, contact

Address
Recruitment & Workforce
James Paget Hospital
Lowestoft Road
Gorleston
Great Yarmouth
Norfolk
NR31 6LA
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