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Job summary

Main area
Administration
Grade
Band 4
Contract
Fixed term: 9 months (or Secondment)
Hours
  • Part time
  • Flexible working
22.5 hours per week
Job ref
246-CEN8039112-B
Employer
Norfolk and Suffolk NHS Foundation Trust
Employer type
NHS
Site
Various sites - Central Norfolk (Hellesdon Hospital, Julian Hospital, City Centre)
Town
Hellesdon
Salary
£28,392 - £31,157 gross per annum pro rata
Salary period
Yearly
Closing
23/07/2026 23:59

Employer heading

Norfolk and Suffolk NHS Foundation Trust logo

Senior Associate Management Support Administrator

Band 4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams.  We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience

Job overview

We have exciting opportunities to recruit to a part time Senior Management Support Administrator within the Central Norfolk Locality.

The posts will be providing administrative and secretarial support to our Associate Director of Operations.

The role requires strong admin / PA experience as you will be responsible for supporting with diary management, email monitoring, minute taking, complex reports and audit work and much more.

We require enthusiastic and passionate administrators who are able to work with a keen eye for detail and proactive mindset. 

Main duties of the job

Provide accurate, prompt and efficient secretarial / administrative support to the management team which may include presentations / spreadsheets including complex reports.

Ensure the workload of the management support team is prioritised to ensure patient safety and meet quality standards.

To raise agendas, take and process minutes for teams (across the care group).

Participate in ongoing audits and service development as directed by Management. 

Diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload.

There may be a requirement to supervise admin staff, completing regular monthly supervision sessions and yearly appraisals.

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too. 

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY!

Please visit our Facebook and Twitter page @NSFTjobs

* Previous applicants need not apply *

Person specification

Qualifications

Essential criteria
  • Pitman / RSA III Typing / Word Processing
  • Diploma / equivalent secretarial experience
  • Advanced Level NVQ 2 Customer Services
  • NVQ 3 Business Administration or equivalent

Experience

Essential criteria
  • Understanding and experience in full range of secretarial procedures
  • Experience at PA level

Skills

Essential criteria
  • ICT skills including MS packages
  • Interpersonal skills

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthNational Preceptorship for Nursing Quality MarkHappy to Talk Flexible WorkingWomens Staff NetworkCycle to Work

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Moore
Job title
Business Support Manager
Email address
[email protected]
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