Job overview

The Wellbeing Service is an NHS Talking Therapies Service, providing primary care assessment, advice and psychological interventions to people in Suffolk aged 16 and above. The service primarily caters for those who would like to access support with mild to moderate mental health difficulties including anxiety and depression.

The service is delivered via a partnership between Norfolk & Suffolk Foundation Trust (NSFT). We deliver a bio-psycho-social model which includes psychological, employment and social interventions across the county. Our treatments are delivered primarily by telephone, online via webinars, and face to face.

We require excellent communicators and self-motivated individuals who are committed to delivering a high standard of care. The role predominantly involves undertaking assessments of individuals within primary care including the assessment of risk to consider access or re-access to secondary mental health services. You will be undertaking screening and triage of referrals, to identify appropriate onward pathway. You will be providing support and advice to other health care professionals, including attending and chairing Interface meetings as appropriate. Ensuring that clinical practice is evidence based and consistent with relevant NICE guidelines, primary care and Trust policies and procedures.

Main duties of the job

This is an opportunity for a Mental health practitioner, Senior Psychological Wellbeing Practitioner, or for a Psychological Wellbeing Practitioner with at least 2 years post PWP qualification experience, who is passionate about the Step 2 model, to develop their career within the service.

You will assist the leadership team in the development of the Low Intensity part of the service, whilst helping the service achieve its required key performance indicators. The role will involve conducting clinical assessments, assessing and managing risk, as well as performing screening and triage of referrals to determine the appropriate onward pathway.

Risk assessment and management is an essential aspect of this role. You will be able to demonstrate experience of conducting thorough risk assessments, safety planning and support, as well as an ability to work in a dynamic fast paced team.

This position is located at Mariner House in Ipswich. If successful at interview, there may be flexibility regarding a base location at either Ipswich or Bury St Edmunds.

Hybrid working is an option, but it is expected that the post holder will be in either Bury St Edmunds or Ipswich for 3 days a week minimum. 

Working for our organisation

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about. Wellbeing Suffolk delivers NHS Talking Therapies and is currently benchmarked in the top three NHS Talking Therapies Services in the country with workforce surveys evidencing high morale. The service was recently awarded continuation to deliver the Talking Therapies contract for a further five years, with a potential to extend for a further 5 years. This award builds on existing strengths to deliver the new model launched agreed in September 2024, so, a very exciting time to be joining the service.

 Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.