Job overview

An exciting opportunity for a Community Team Manager has arisen with the West Norfolk Community Mental Health Team, based at Chatterton House. The team is supported by two Community Team Managers so you will work closely with another Community Team Manger. 

We are seeking an enthusiastic and dynamic individual to join our team. This role includes providing clinical and operational leadership to the Team, including line management responsibilities, and ensuring effective governance processes. You will be responsible for ensuring effective service delivery and contributing to the overall development of our service and clinical practice.

Main duties of the job

You will be expected to provide visible leadership, promoting a values based culture and acting as a role model within the environment.

You will be responsible for leading and managing the team, ensuring they are suitably trained, informed and competent to carry out the full range of their duties, and that mechanisms are in place for regular and effective supervision, appraisal, objective setting and personal development planning.

Demonstrating a clear understanding within the service of service user needs and care requirements. Contribute to MDT decisions regarding care based on knowledge and expertise.

Ensure care is delivered in a patient centred framework involving service users, families and carers. Ensure that service user and carer feedback contributes to the development and improvement of the service.

Ensure that the team practices within the trusts policies, protocols and standards, including NICE guidance where possible, including the reporting of complaints and incidents.

Ensure effective systems are in place to embed learning and continuous improvements from incidents and complaints.

Ensure that tasks and responsibilities are effectively, fairly and evenly distributed within the team to provide effective and responsive care for service users and carers

Working for our organisation

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.