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Job summary

Main area
Medical Secretariat
Grade
Band 3
Contract
Permanent
Hours
18.75 hours per week (Rolling job share, 7.5 hrs/day, Thur, Fri, Mon, Tue, Weds rolling week)
Job ref
426-920-25CR
Employer
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Employer type
NHS
Site
The Queen Elizabeth Hospital
Town
King's Lynn
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
04/09/2025 23:59

Employer heading

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust logo

Assistant Medical Secretary

Band 3

Job overview

The Medical Secretary team are looking for a driven individual to join the team.

In this role you will provide secretarial assistance to Senior Medical Secretaries/Consultants/nursing staff at Band 3 level.  You will also liaise with other colleagues in the team to contribute to the smooth running of the department.  You will be well organised and used to dealing with the public efficiently and politely.

Excellent word processing/fast, accurate typing is essential for this post.   Knowledge of audio typing (analogue and digital) and medical terminology is desirable.  

Please note this post may close early once maximum application numbers have been reached.

Main duties of the job

The post holder will provide an efficient, confidential and reliable service to specialty teams.

This will include administrative and secretarial support to enable the provision of patient care and specialty services. Good communication skills essential to ensure a proficient, high quality service for patients and clinicians.

The post-holder will be expected to work as part of a Specialist Team and will report to the Senior Medical Secretary/PA and Medical Secretary Manager.

Working for our organisation

There’s never been a more exciting time to join TeamQEH.  We’re working on a once in a generation opportunity to build a new state-of-the-art hospital to open and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.
 
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
 
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
 
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
 
We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit.  We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.  We love working here and think you will too.

Detailed job description and main responsibilities

Please see attached job description and person specification for further information about the role.

 

Person specification

Qualifications/Training and Professional Development

Essential criteria
  • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy.
  • NVQ level 3 in administration or equivalent experience or RSA level III or able to demonstrate equivalent skill (proficient and accurate audio typing skills (minimum 60 wpm).
  • IT capable to ensure proficient use of hospital computer systems.

Experience

Essential criteria
  • Experience of using Microsoft Word
  • Experience of working in a team
Desirable criteria
  • Previous secretarial experience in a hospital/medical office environment
  • IT experience of Microsoft Office packages
  • Experience with audio typing in an secretarial setting

Skills, abilities, and knowledge

Essential criteria
  • Ability to prioritise and meet deadlines
  • Good written and verbal communication skills with a good command and understanding of English, punctuation and grammar
  • Good interpersonal skills for dealing with people internal and external to the organisation.
  • Demonstrate an understanding of customer/patient care/ability to work with sensitive and confidential information.
  • Ability to work flexibly within a team
Desirable criteria
  • Medical terminology knowledge
  • Knowledge and understanding of the Data Protection Act

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardDisability confident employerNHS Rainbow badgeStep into healthNational Preceptorship for Nursing Quality Mark 2024

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Katrina Miller
Job title
Secretariat Manager
Email address
[email protected]
Telephone number
01553 613107
Additional information

Petrina Frankish

Deputy Secretary Manager

Tel: 01553 214725

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